Universal Blue•6mo ago

External graphics card not working with heroic games launcher

I can't get games to work with heroic games launcher anymore. "Shadow of the Tomb Raider" : No Display Adapter Installed "Death Stranding": An Access Violation has occured "GTA V": No DirectX 10 or 11 adapter or runtime found.

17 Replies

Chaosdave34OP•6mo ago

nvidia-smi

Fri May 17 14:31:54 2024       
+-----------------------------------------------------------------------------------------+
| NVIDIA-SMI 550.78                 Driver Version: 550.78         CUDA Version: 12.4     |
|-----------------------------------------+------------------------+----------------------+
| GPU  Name                 Persistence-M | Bus-Id          Disp.A | Volatile Uncorr. ECC |
| Fan  Temp   Perf          Pwr:Usage/Cap |           Memory-Usage | GPU-Util  Compute M. |
|                                         |                        |               MIG M. |
|=========================================+========================+======================|
|   0  NVIDIA GeForce GTX 1660 Ti     Off |   00000000:01:00.0 Off |                  N/A |
| N/A   49C    P8              1W /   80W |       1MiB /   6144MiB |      0%      Default |
|                                         |                        |                  N/A |
+-----------------------------------------+------------------------+----------------------+
                                                                                         
+-----------------------------------------------------------------------------------------+
| Processes:                                                                              |
|  GPU   GI   CI        PID   Type   Process name                              GPU Memory |
|        ID   ID                                                               Usage      |
|=========================================================================================|
|  No running processes found                                                             |
+-----------------------------------------------------------------------------------------+

Fri May 17 14:31:54 2024       
+-----------------------------------------------------------------------------------------+
| NVIDIA-SMI 550.78                 Driver Version: 550.78         CUDA Version: 12.4     |
|-----------------------------------------+------------------------+----------------------+
| GPU  Name                 Persistence-M | Bus-Id          Disp.A | Volatile Uncorr. ECC |
| Fan  Temp   Perf          Pwr:Usage/Cap |           Memory-Usage | GPU-Util  Compute M. |
|                                         |                        |               MIG M. |
|=========================================+========================+======================|
|   0  NVIDIA GeForce GTX 1660 Ti     Off |   00000000:01:00.0 Off |                  N/A |
| N/A   49C    P8              1W /   80W |       1MiB /   6144MiB |      0%      Default |
|                                         |                        |                  N/A |
+-----------------------------------------+------------------------+----------------------+
                                                                                         
+-----------------------------------------------------------------------------------------+
| Processes:                                                                              |
|  GPU   GI   CI        PID   Type   Process name                              GPU Memory |
|        ID   ID                                                               Usage      |
|=========================================================================================|
|  No running processes found                                                             |
+-----------------------------------------------------------------------------------------+

wolfyreload•6mo ago

Could you please run switcherooctl list? I suspect that it's trying to launch with integrated graphics rather than your GPU

Chaosdave34OP•6mo ago

Device: 0
  Name:        Advanced Micro Devices, Inc. [AMD®/ATI] Renoir [Radeon RX Vega 6 (Ryzen 4000/5000 Mobile Series)]
  Default:     yes
  Discrete:    no
  Environment: DRI_PRIME=pci-0000_05_00_0

Device: 1
  Name:        NVIDIA Corporation TU116M [GeForce GTX 1660 Ti Mobile]
  Default:     no
  Discrete:    yes
  Environment: __GLX_VENDOR_LIBRARY_NAME=nvidia __NV_PRIME_RENDER_OFFLOAD=1 __VK_LAYER_NV_optimus=NVIDIA_only

Device: 0
  Name:        Advanced Micro Devices, Inc. [AMD®/ATI] Renoir [Radeon RX Vega 6 (Ryzen 4000/5000 Mobile Series)]
  Default:     yes
  Discrete:    no
  Environment: DRI_PRIME=pci-0000_05_00_0

Device: 1
  Name:        NVIDIA Corporation TU116M [GeForce GTX 1660 Ti Mobile]
  Default:     no
  Discrete:    yes
  Environment: __GLX_VENDOR_LIBRARY_NAME=nvidia __NV_PRIME_RENDER_OFFLOAD=1 __VK_LAYER_NV_optimus=NVIDIA_only

wolfyreload•6mo ago

Can you confirm that this setting is checked under Other settings for your game? If that doesn't work try force these environment variables "GLX_VENDOR_LIBRARY_NAME=nvidia NV_PRIME_RENDER_OFFLOAD=1 __VK_LAYER_NV_optimus=NVIDIA_only", in advanced settings

Chaosdave34OP•6mo ago

update: without having changed anything, all of the mentioned games suddenly started to work flawlessly, I really dont know what fixed that update 2: after restarting my laptop, the errors are back again although all games report an error with the gpu or report the gpu as missing, nvidia-smi still listes the games as using the external gpu

wolfyreload•6mo ago

what happens if you export the games to run in steam? same issue in lutris?

Chaosdave34OP•6mo ago

steam games running on proton work fine, have no game installed in lutris i have figured out the following 1. reboot laptop 2. games from heroic do not work 3. start a steam game 4. games from heroic start to work 5. after reboot: games from heroic broken again ...

wolfyreload•6mo ago

That is very interesting... I wonder if steam is adding some environment variable that persists after steam is closed Let me see if I can reproduce on my side

Chaosdave34OP•6mo ago

I checked env variables before and after launching a steam game, I could not find any changes or additions

wolfyreload•6mo ago

That's really weird but glad that you found a work around at least

Chaosdave34OP•6mo ago

Another thing i figured out, launching all 3 games still lists them in nvidia-smi although they report, that a graphics card is missing another update: I just need to have launched steam, not even start a game at it works

wolfyreload•6mo ago

Hmmm, what version of Bazzite are you on? You can run rpm-ostree status to get this information

Chaosdave34OP•6mo ago

State: idle
Deployments:
● ostree-image-signed:docker://ghcr.io/ublue-os/bazzite-asus-nvidia:stable
                   Digest: sha256:80ed77b653d10f0c34bb05eacc7e3024e3ae44c055cf625175ca700ae14dfa15
                  Version: 40.20240517.0 (2024-05-17T17:12:00Z)

State: idle
Deployments:
● ostree-image-signed:docker://ghcr.io/ublue-os/bazzite-asus-nvidia:stable
                   Digest: sha256:80ed77b653d10f0c34bb05eacc7e3024e3ae44c055cf625175ca700ae14dfa15
                  Version: 40.20240517.0 (2024-05-17T17:12:00Z)

wolfyreload•6mo ago

One other thing, are you in X11 or Wayland? Bottom left hand corner of the log in screen. If you on Wayland, try X11 and see if you get the same issues

Chaosdave34OP•6mo ago

wayland

wolfyreload•6mo ago

Try x11 and see if you have the same issues.

Chaosdave34OP•6mo ago

it works with x11

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External graphics card not working with heroic games launcher