my acc got permently suspended, never played with a cheater and was never toxic
its been 4 days and idk what to do, any tips?
38 Replies
The community help forum is managed by the community and does not offer any official Riot support. You can create a support ticket at https://support-valorant.riotgames.com/hc/requests/new for official support.
make a support ticket with the link provided
if it was a false ban you will get unbanned
i have, its been 5 days and no response and i didnt get a link...
and for some reason it wont let me into riot support page
screenshot?
i get this message every time
try to use another brower
like brave
i did
used chrome and windows
bet
will they get mad if i submit another ticket?
@lyra | <!!>
no but it can take longer
an unban request usally takes about a week to process
oh okay
thank you for your help!
you are amazing
yeah still getting the message
@lyra | <!!>
is it cause im on the banned acc trying to login to support
no
try to use another device to login
idk what it is then
ive tried my phone and it does the same thing
takes me to facebook lmfao
im not sure then
wait have you already sent a ticket?
yes
but its not the right ticket
cause it wouldnt let me sign in to make the ban appeal ticket
so i had to make a acc recovery ticket
i might know why it got banned
cause me and my brother share the acc and we have dif ips, so could that be the reason?
it would say "account locked" in the riot client
ill send a ss of what it says
i dont cheat and im a nice person. i even have a riot dev added that i play with alot, i bring good vibes. i dont get it
yeah same thing happened to me a year ago
took three support tickets
and a painful amoutn of time
wow
to get unbanned for something i didnt even do
it wont even let me make the right support ticket
well idk
gl
i just submitted another ticket
wish me luck
do you have any 3rd party softwaze running with valorant?
@jmpr._
something that you open with valorant
that you downloaded for valorant
things like that
bro i think your brother got ur account banned. Don't share ur main account.
it's not the different IPs
it could take awhile to get a reply back, but if you get the account back you shouldn't let your brother on it. accounts are free, he can have a separate account.
He don’t cheat or anything, I montor him on my acc
@jmpr._ acc sharing is against tos
it just opens the door up to your account being legitimately banned. he didnt have to cheat. but he couldve done anything to get ur account suspended
Well we take turns I play one game and he plays one. We are both in the room, I just don’t bring my pc with me
Their is a chance that if he cheats on other games that do hwid ban it can get detected another way
if you share accounts they wont be banned but locked
He don’t, he only plays Minecraft and Val
The kid is literally 13yrs old
If it was cheats he’d get hwid banned from Val, but he’s not, he rested anew acc and still plays
Does he know the password?
ok
again, it doesnt have to be for cheating, it could be a handful of things.
Yes but it was the first thhing that came to mind
check your tracker
see if any games were played that u dont recognise