V
VALORANT6mo ago
jmpr._

my acc got permently suspended, never played with a cheater and was never toxic

its been 4 days and idk what to do, any tips?
38 Replies
VANGUARD
VANGUARD6mo ago
The community help forum is managed by the community and does not offer any official Riot support. You can create a support ticket at https://support-valorant.riotgames.com/hc/requests/new for official support.
lyra
lyra6mo ago
make a support ticket with the link provided if it was a false ban you will get unbanned
jmpr._
jmpr._OP6mo ago
i have, its been 5 days and no response and i didnt get a link... and for some reason it wont let me into riot support page
jmpr._
jmpr._OP6mo ago
No description
lyra
lyra6mo ago
screenshot?
jmpr._
jmpr._OP6mo ago
i get this message every time
lyra
lyra6mo ago
try to use another brower like brave
jmpr._
jmpr._OP6mo ago
i did used chrome and windows bet will they get mad if i submit another ticket? @lyra | <!!>
lyra
lyra6mo ago
no but it can take longer an unban request usally takes about a week to process
jmpr._
jmpr._OP6mo ago
oh okay thank you for your help! you are amazing yeah still getting the message @lyra | <!!> is it cause im on the banned acc trying to login to support
lyra
lyra6mo ago
no try to use another device to login
jmpr._
jmpr._OP6mo ago
idk what it is then ive tried my phone and it does the same thing takes me to facebook lmfao
lyra
lyra6mo ago
im not sure then wait have you already sent a ticket?
jmpr._
jmpr._OP6mo ago
yes but its not the right ticket cause it wouldnt let me sign in to make the ban appeal ticket so i had to make a acc recovery ticket i might know why it got banned cause me and my brother share the acc and we have dif ips, so could that be the reason?
lyra
lyra6mo ago
it would say "account locked" in the riot client
jmpr._
jmpr._OP6mo ago
ill send a ss of what it says
jmpr._
jmpr._OP6mo ago
No description
jmpr._
jmpr._OP6mo ago
i dont cheat and im a nice person. i even have a riot dev added that i play with alot, i bring good vibes. i dont get it
jmpr._
jmpr._OP6mo ago
No description
nish
nish6mo ago
yeah same thing happened to me a year ago took three support tickets and a painful amoutn of time
jmpr._
jmpr._OP6mo ago
wow
nish
nish6mo ago
to get unbanned for something i didnt even do
jmpr._
jmpr._OP6mo ago
it wont even let me make the right support ticket
nish
nish6mo ago
well idk gl
jmpr._
jmpr._OP6mo ago
i just submitted another ticket wish me luck
HyPeRiOn
HyPeRiOn6mo ago
do you have any 3rd party softwaze running with valorant? @jmpr._ something that you open with valorant that you downloaded for valorant things like that
Hana
Hana6mo ago
bro i think your brother got ur account banned. Don't share ur main account. it's not the different IPs it could take awhile to get a reply back, but if you get the account back you shouldn't let your brother on it. accounts are free, he can have a separate account.
jmpr._
jmpr._OP6mo ago
He don’t cheat or anything, I montor him on my acc
Retard
Retard6mo ago
@jmpr._ acc sharing is against tos
Hana
Hana6mo ago
it just opens the door up to your account being legitimately banned. he didnt have to cheat. but he couldve done anything to get ur account suspended
jmpr._
jmpr._OP6mo ago
Well we take turns I play one game and he plays one. We are both in the room, I just don’t bring my pc with me
Retard
Retard6mo ago
Their is a chance that if he cheats on other games that do hwid ban it can get detected another way
lyra
lyra6mo ago
if you share accounts they wont be banned but locked
jmpr._
jmpr._OP6mo ago
He don’t, he only plays Minecraft and Val The kid is literally 13yrs old If it was cheats he’d get hwid banned from Val, but he’s not, he rested anew acc and still plays
Retard
Retard6mo ago
Does he know the password? ok
Hana
Hana6mo ago
again, it doesnt have to be for cheating, it could be a handful of things.
Retard
Retard6mo ago
Yes but it was the first thhing that came to mind
ari
ari6mo ago
check your tracker see if any games were played that u dont recognise
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