K
Kinde7mo ago
ryno1234.

Import from Auth0 not showing social logins or logins_count

I intend to go-live with Kinde tomorrow morning (Pacific time) have a couple of issues / questions regarding Auth0 import. I performed an import from Auth0 and included all the columns mentioned in the Auth0 migration support doc. I noticed, however, that the logins_count CSV column doesn't seem to be imported as all my users show that they have never logged in (all login counts show 0). This isn't a huge deal, but does make me want to confirm that my import worked correctly in general. Also, my imported user split is about 1/3 email & password, 1/3 Facebook, 1/3 Google. All of my imported users look like they're only associated with email & password (when in fact many never even used email / password login). When they attempt to login through Kinde with, say, Facebook, will they have to "sign-up" again, or can they "sign-in" with Facebook without friction?
4 Replies
Daniel_Kinde
Daniel_Kinde7mo ago
I will get this checked by our team but I am sure its all been imported ok. I am not sure we import the last logged in. Congrats on going live tomorrow
david - Kinde
david - Kinde7mo ago
Hi @ryno1234. Please ignore step 4 in our auth0 migration guide, migrating these fields isn't available yet (apologies for the mix up, we'll get this taken out of the docs now). At the moment we import basic user data (first name, last name) and email identities only, so for social identities (e.g. facebook, google), the first time the user logs in they will automatically be matched up based on email, so this will be seamless to the user as long as their social identity email address matches the one you have imported. We're actively working on a new JSON importer that will allow specific identities to be imported from Auth0.
ryno1234.
ryno1234.OP7mo ago
Thanks @davidkinde Great job Kinde team. Launch was successful.
Daniel_Kinde
Daniel_Kinde7mo ago
That great to hear, congratulations!
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