JSame issue 10MB/s
JHey I suggest you to contact support on webchat
JYou too try the webchat support, they can help you further with the pods
Νis this "webchat" support?
Νthey took 5days to answer last time
Νso i think im gonna find another solution
JYes yes
JOh well, try emails then
JI'd be nice if Runpod proactively reported outages or degradation. Very clearly the network is slow for a large chunk of us in a certain data center. I submitted an email but 1-2 business days isn't great turnaround for this kind of stuff.
DI am surprised they actually logged something in #
｜incidents for a change. They have a status page and #｜incidents channel which don't get used mfor 99% of issues.
｜incidents for a change. They have a status page and #｜incidents channel which don't get used mfor 99% of issues.DSeems they only bother when its a screw up of epic proportions that affects pretty much everyone.
JI went ahead and reported it via email but this upload I need to finish is gonna take ~10 hours at this speed.
JReal talk is this value just hard coded?
Νomg and this is secure cloud lol
DApprently those values are updated once a day or so.
Νso its not just a community cloud issue
DIn my experience, I get faster transfer speeds from community cloud than secure cloud.
DSK region of community cloud usually has pretty decent internet.
Mquestions is from where and how you transfer files
MOh you use cloudsync. Probably not best tool
Νwdym not the best tool
Νmy issue is the 2 Mbps
Νthere is no tool that can bypass a bad connection
Manother question is where you upload from
Νi upload from my pod to my dropbox
Νlike drag and drop
Mkinda trying to understand situation better/ So I suspect you running Kasm desktop template?
Νyes
Νim still running your image
Mthough screen shot shows like you use cloudsync? or you upload directly to dropbox page?
Νi tried both
Νboth do have the same speed
MHmm I see would it be issue for you to fill ticket on website so I could escalate this to team?
If so provide all info like pod id etc
That would help us better track issue.
If so provide all info like pod id etc
That would help us better track issue.
MIf you already have ticket you can share ticket id
M@Νέμεσις let me know so I can help you.
Νthe ticket id did not show up when i clicked "send"
MOk I have found your ticket.
MEscalated
Νis there a way i can transfer a file from my runpod to my pc without being bothered by this 2 Mbps upload speed?
Νi guess not but im asking just in case
DNope
JIs it really 2mbps
MSo far what I could tell is that there is some issues on SE region that affects other users. Enginiring team still look at the cause of this issue.
Νno its more 1.8 Mbps rn
Νmy pod is indeed in SE region
MUsually people report 2-4 mbps speeds
Νi report this speed too
MYe all has been reported to enginiring team so all we can do is waiting for them to find what is the cause
YHi! Are there regions that are not affected? My Pod is in US-OR-1 and even simple pip installation takes for ever.
Νwaiting costs money on runpod