My account got hacked, but I cant make a support ticket due to the problem, that i cant log in
Hey, My account got hacked, but I cant make a support ticket due to the problem, that i cant log in into the account because the hacker have changed the email adress, removed the 2FA authentication and changed password... I dont know how it worked, since no one have logged in into my E-mail adress and was able to change anything, at first i thought that my account got completly deleted for some reason, but a friend of mine was able to send the account of mine a friend request, even tho i had this friend in my friend list already (means, that the hacker have removed all of my friends in my friend list.)
I would highly appreciate some help of you all...
P.S. I was literally online yesterday, and was playing actively aswell...
5 Replies
First of all, an account can only be deleted within 30 days after the request to delete.
Second, did you try the automated recovery tool? Link below.
If you have forgotten your login credentials or your account has been compromised, you can try to recover your account by heading to the link below. Permanently banned or deleted accounts cannot be retrieved.
Account Recovery: https://support-valorant.riotgames.com/hc/en-us/articles/360046229573-Recover-Your-Account
yess I have tried it and it did not work out
It says "Your account cannot be automatically recovered. Please submit a ticket for an agent to assist you."
bump
The community help forum is managed by the community and does not offer any official Riot support. You can create a support ticket at https://support-valorant.riotgames.com/hc/requests/new for official support.
^
Please send a ticket to riot here