Infinite Verification Loop + 403

I suspect my IP got reported as a bot because I regularly use a VPN to work on my job as a software developer for a company in another country. I can't access any of the sites/services that use Cloudflare. If I manage to get out of the Infinite Verification Loop, all the API responses will return a 403 error. These are some of the Ray IDs I manage to record 88135d6fbf7e3361 881368fbede9b3e6 881369a48b5a8dcd I can get more recent ones if needed
8 Replies
Chaika
Chaika7mo ago
if it's an infinite loop it sounds like a browser thing/sometimes extensions. Even if your IP does have a high threat score, you should just be challenged and move on if it's a specific website that has their api setup on a subdomain or something and it doesn't work even after the challenge their setup is wrong/they shouldn't be doing that, you should be be able to go directly to their api subdomain, solve the challenge there, and then use the site though you could try seeing your threat score here: https://threat.score.chaika.me/. This is just the discord for Cloudflare Developers/dev products though, and no Cloudflare employee would touch customer's configurations. If their site is broken because of their api setup with challenges that's on them, and you'd continue being challenged, but yhou should at least be able to pass them
Lucas Eme
Lucas EmeOP7mo ago
I can access their site, but then all requests fail. I keep only getting 403's for the requests. I know is not my browser cause I connected my mobile network to my PC and could access their site normally without any issues. My threat score is actually 16, so they must be thinking I am a bot or a spammer. Do you know if there is any way to get that down or to report myself as not a bot/spammer. First time happening to me so I am a little lost
Chaika
Chaika7mo ago
who is "their site"?
Lucas Eme
Lucas EmeOP7mo ago
Any site and even applications that use cloudflare in general
Chaika
Chaika7mo ago
My threat score is actually 16, so they must be thinking I am a bot or a spammer. Do you know if there is any way to get that down or to report myself as not a bot/spammer. First time happening to me so I am a little lost
Other then changing your IP, nothing you can do except make sure the malicious activity is stopped (if you can) & wait Discord itself uses Cloudflare, if you can access Discord fine, there's something more to it
Lucas Eme
Lucas EmeOP7mo ago
I can access it on the web but the application won't even connect to the network So this issue is kind of dauting
Chaika
Chaika7mo ago
could be overriden DNS, browsers these days will detect hijacked DNS and try to avoid it/firefox for example will override by default to Cloudflare DNS would have to narrow it down a bit more/try more things
Lucas Eme
Lucas EmeOP7mo ago
Thank you so much for your help, will try to look for solutions but at least I know where to start now
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