T
Twenty6mo ago
ndk

Outlook Email Integration

Hello I just deployed an instance of Twenty using Render, and it was a super simple process. Worked wonderfully. Is there an outlook integration ready / in the pipeline? Edit: (update) I just saw the docs for this. Is there anyone who has successfully connected outlook? https://docs.twenty.com/start/self-hosting/#email
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24 Replies
Brendan
Brendan6mo ago
At the moment the email engine is only for gmail - an outlook version is planned (See https://github.com/twentyhq/twenty/pull/4718 and https://github.com/twentyhq/twenty/pull/5103)
GitHub
Microsoft Auth Integration by DGamer007 · Pull Request #4718 · twen...
Integrated Microsoft Authentication flow Made Password based Auth Optional by providing support for Environment variables for it A Quick Bugfix for Standard Object Prefill data feature
ndk
ndk6mo ago
This PR adds auth, but I don't see it in the demo version of Twenty
Unknown User
Unknown User6mo ago
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charles
charles6mo ago
I think there was some users discussing it in the #help channel. I don't remember if one has succeeded. It should be theoretically doable but I'm not sure how similar to Gmail the Outlook API are
ndk
ndk6mo ago
Got it, thank you for the response guys. How far on the roadmap is outlook integration?
Unknown User
Unknown User6mo ago
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ndk
ndk6mo ago
Thank you! is the roadmap public by any chance?
Sticks
Sticks6mo ago
Can you already forward e-mails for filing to the app under a client and contact as a native feature or can you use a Make workflow with webhooks to accomplish this?
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Unknown User6mo ago
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Sticks
Sticks6mo ago
You address two different issues: (1) Create contacts based on e-mails: Doubtful this is a sought-after demand. As the complete company and contact records cannot be completely filled from the content of an e-mail, I'm not seeing the point of using such functionality. (2) Easily file incoming and outgoing e-mails under the company and contact: Such function is really the entire point of having an CRM application as e-mail in still the most important written communication channel in business and industry. A CRM application will need to ingest e-mail communication from any of the major e-mail infrastructures used by enterprises. As these number in the hundreds, a CRM application will usually also have its own ingest e-mail box to which users can forward e-mails for filing under companies and contacts. Where do you currently stand regarding both of these issues?
Unknown User
Unknown User5mo ago
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charles
charles5mo ago
(1) => we also enrich company information based on domain name
ndk
ndk5mo ago
@Sticks I would love to know if you are building this? I want to use twenty at the company where I work but Outlook integration is the main barrier
Sticks
Sticks5mo ago
We moved on a different solution for our next CRM application. At this moment in time, developing a Microsoft Outlook integration ought be the sole priority of the entire current team of developers.
charles
charles5mo ago
We are getting more mature on the Gmail integration. I think we are almost ready to support another driver if someone in the community wants to build it
ndk
ndk4mo ago
That's awesome. thanks for the update @charles - if no one is working on this I would like to take it. But I haven't contributed at all so it might take a bit to get familiar with the code
pakkuv
pakkuv4mo ago
Is IMAP on the roadmap to support all email providers?
charles
charles4mo ago
@pakkuv not at the moment but we are building the messaging piece in a way that several drivers (gmail, microsoft, imap) can be integrated either by the core team or by the community
ndk
ndk4mo ago
Hello - Team are there any updates on the outlook integration? Has anyone been able to integrate Outlook through Zapier?
Skyfox675
Skyfox6754mo ago
This is a bit off topic but may be relevant, I'm an M365/Outlook user as well, and would love to see this as well. I use a tool like Zapier, n8n.io (self-hosted) along with cal.com for bookings. On a new booking a webhook is sent to n8n and n8n checks to see if the email address of the booking is in Twenty and if not, creates a new contact for me. Not sure if this is helpful but sharing 🙂
charles
charles4mo ago
We are almost done making the email integration abstract enough to build it for outlook. We don't have the bandwidth to build it ourselves but an experienced dev from the community could build it in days I believe
ndk
ndk4mo ago
Were you able to integrate outlook through zapier? @charles @Félix is there a channel / place where I can post a bounty to build this out?
Unknown User
Unknown User4mo ago
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ndk
ndk4mo ago
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