Redirected ticket
Hi, i cant get to my ticket because i am being redirected to the home page. The ticket was about a change in the main NS.
Can someone help me?
6 Replies
https://support.cloudflare.com/hc/en-us/requests is where you'd want to go to see ticket history, you'd be redirected for login but should be redirected back
fwiw what's the context of your ticket? Changing nameservers doesn't sound something they could help you with
Well, i am not getting redirected back. We registerd a domain with cloudflare but we want to use our dns servers for RDNS. we cant really use those because they dont really work. A colleague of mine said that we needed to create a ticket for that.
if you're saying you're trying to get your nameservers changed on your cloudflare registered/cf registrar domain, you won't be able to do that, right in the terms of service:
Registrant agrees to use Cloudflare’s nameservers. REGISTRANT ACKNOWLEDGES AND AGREES THAT IT MAY NOT CHANGE THE NAMESERVERS ON THE REGISTRAR SERVICES, AND THAT IT MUST TRANSFER TO A THIRD PARTY REGISTRAR IF IT WISHES TO CHANGE NAMESERVERS.
Alr! Thanks for your help 🙂
is there a reason why you can't use CF's DNS for rDNS records? CF has a pretty good DNS API and a max of 1k records on free/3.5k paid non-ent
I dont really know to be honest. I will ask my colleague about it.
"the reason why it is not possible is because otherwise we would have to throw cloudflare DNS records into our block and then everyone would see cloudflare listed under their IP"