Refund policy

I submitted a refund request to riot and they denied it saying it wasn't in the refund policy. I thought I could refund used skins as a one time exception within 90 days???
7 Replies
midnights
midnights8mo ago
It states in the policy you can only refund a skin as long as you have not 1. used it 2. upgraded it.
AsianPickle2
AsianPickle2OP8mo ago
so did they remove the one time refund policy for used skins it used to be a thing my friends have used it
midnights
midnights8mo ago
I think they may have. You could check the policy yourself for more information.
AsianPickle2
AsianPickle2OP8mo ago
alr :sad:
tempest
tempest8mo ago
i refunded my prelude to chaos when it was upgraded and i was using it for a few days
midnights
midnights8mo ago
What the flip I read the policy You should too there Is no way
jidat
jidat8mo ago
They removed the 1 time exception recently
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