LOST ACCOUNT
I need help, long time ago I made a league account with an email I no longer use. So If i try to reset my password it goes to an email that was deactivated long time ago. Is there any live tech support or anything that can help me get an account back? Not sure what section I should submit ticket to. I have all the transaction ID'S from where I bought the skins on the account. I cant remember properly when the account was made, maybe like 10 years ago?
9 Replies
I really dont know what to do.
the only place you can get help is with the support i guess. try recovering your account first, then make a ticket. they will ask you a couple of questions to prove that you are the owner of the account, and if that´s done they can change the email
If you have forgotten your login credentials or your account has been compromised, you can try to recover your account by heading to the link below. Permanently banned or deleted accounts cannot be retrieved.
Account Recovery: https://support-valorant.riotgames.com/hc/en-us/articles/360046229573-Recover-Your-Account
if that doesnt work
The community help forum is managed by the community and does not offer any official Riot support. You can create a support ticket at https://support-valorant.riotgames.com/hc/requests/new for official support.
All the questions they will ask (translated from german to english)
• Your current email address:
• Who created this account?
• Any email addresses that might be associated with this account (feel free to guess!):
• Do you have access to these email addresses?
• Account creation date (e.g. August 20, 2019):
• The location where the account was created (city, country):
• Birthday (e.g. December 21, 1990):
• Has anyone else ever played with this account (including friends/family)?
• Name and additional Riot games you play with this account
These are usually the questions to prove the ownership of the account
and how long do they usually need to reply?
if you open a ticket, usually 5+ hours, up to a couple days
do you think if i have, birthday date, somekind of account creation date, paypal transaction id's, my card that information that was used(both card infos), location where it was created, the name of person that gifted me to prove it enough of proof?
I was able to login the day before, but now after the ticket submission i just can0t