K
Kinde7mo ago
ryno1234.

Auth0 import - file too large

I'm looking to import from Auth0 but I'm getting a warning that my file is too large. I have 178K users (~70mb csv). No details on how large of a file I can upload. I imagine this isn't unheard of. I can slim down the file and do this in batches, but figured you should be aware that this type of volume is not supported by the import and the response is somewhat useful, but lacking some key details.
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4 Replies
Claire_Kinde
Claire_Kinde7mo ago
Hi there. Apologies. We have recently updated our import doc to specify a file limit of 50MB. Looks like that wasn't updated in the Auth0 specific doc. You should be able to get it done in 2 batches. https://kinde.com/docs/user-management/import-users-in-bulk/#import-users-in-bulk
Kinde Docs
Import users in bulk - User management - Help center
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Claire_Kinde
Claire_Kinde7mo ago
Hope this helps. I'll get the docs updated.
ryno1234.
ryno1234.OP7mo ago
Thank you. That resolved my issue.
Claire_Kinde
Claire_Kinde7mo ago
Great. Let us know if you need any other help.
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