V
VALORANT8mo ago
BoKkEr

I cant login using my email that i have been using for 2 year.

I cant login to my account with my normal email that i login with everyday then it asks me if my account is connected to any riot accounts which is weird because i made my account with my email and have been using it to login for the past 2 years. Also when i try to login with my username and password it shows a completely different email that i have never used for my 2 step verification. does anyone know why this is happening?:val_KekwSob:
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6 Replies
Vain
Vain8mo ago
did you ever buy any val points ?
SilverPenguin
SilverPenguin8mo ago
is the 2 step verification email one of your other emails? try contacting riot support and reset the email theres not much we could help with in this case make a ticket with riot
VANGUARD
VANGUARD8mo ago
If you have forgotten your login credentials or your account has been compromised, you can try to recover your account by heading to the link below. Permanently banned or deleted accounts cannot be retrieved. Account Recovery: https://support-valorant.riotgames.com/hc/en-us/articles/360046229573-Recover-Your-Account
BoKkEr
BoKkErOP8mo ago
someone has changed my email and i do not recognize the other email so i made a ticket to riot hopefully they can change it back to mine because i spent a lot of money on my acc. yep..
SilverPenguin
SilverPenguin8mo ago
they should be able to reset it, probably going to take a bit though
BoKkEr
BoKkErOP8mo ago
it only took a day and i got extra help too.

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