1 year suspension
seriously? firstly a 3 days suspension after responding to a teammate, okay you're right. then 14 days restriction even though i haven't been toxic after the first ban, now a whole year ban? i can only access my account that i have spent money on after a whole year? are you all for real??????????
i need access to my account right now. or refund me all my money spent on an account i cannot even use for a whole year.
you all cannot be serious.
i demand an immediate resolution to my 1 year account suspension. this is my account, my money and my right. you cannot ban someone for a whole year just because they responded to another toxic teammate.
if your support accepts discord calls, please inform me with it. i need to speak to someone. 1 year suspension is not it.
24 Replies
firstly, let me clear some things up.
1. it is riot's account, riot's money that you willingly gave them, and riot's right to suspend tou
2. you can either dispute the charges with your bank and get your account permanently locked until you repay those charges.
3. you can appeal your suspension through a valorant support ticket with an official support member.
or
4. you can just wait the 1 year out.
;sypport
;support
The community help forum is managed by the community and does not offer any official Riot support. You can create a support ticket at https://support-valorant.riotgames.com/hc/requests/new for official support.
;support
The community help forum is managed by the community and does not offer any official Riot support. You can create a support ticket at https://support-valorant.riotgames.com/hc/requests/new for official support.
"Riot's money", I spent money in return of skins and perks in game. Now, if you took the skins and whole account that has been active since 2019, refund the payments I made.
I made an appeal and submitted a ticket but the response wasn't clear at all and it was very basic. it was obvious it is generated for all tickets and the agent just copy pasted it without continuing reading my concern.
the 4th point is uselessly sarcastic and rude. Behaving wouldn't hurt. Especially that you know you're responding to a frustrated user.
it is no longer you're money when you are PAYING for a digital item.
if the support agent didnt overrule the suspension, than the suspension will stay for a year.
another term of referring to smoothly stealing people's money.
Nah, the support agent did not provide any of a resolution or a specific response to MY case. Just responded to a general information. 0
The support agent did not even bother taking a minute from their time to read my complaint and ticket.
Just responded with a vague response that can be copy pasted to any other complaint.
how are they stealing your money...? you willingly gave them your money in return for a digital item, it clearly shows in their terms of service that you lose the right to refund money
But I guess their response would be unimaginabely nicer that the response I got here
you acknowledged their terms of service BEFORE buying their items, it was your responsibility
I gave money to get a digital item. Yes, you're right.
I gave money to be able to use the item.
Now the same company that I paid money for decided to just take that item away from me for a whole year.
Is that policy even reasonable ?
i've given you all your options and it seems you have tried them all. since the support agent didnt overrule your suspension, your account will stay suspended for a year.
feel free to wait a year
considering you read the policy, you mustve thought it was before buying VP
And I've told you that the support agent didn't even take into consideration reading and answering my request.