Cert issue

Hello,

We are configuring SSL for https://app.unifieddatastudio.com/ , we tried adding it in the hosted zone over AWS, also tried with ACM, and applied a certificate to this domain but it's showing the attached screenshot message.

Further we checked for this document: https://docs.thoughtspot.com/software/6.2/ssl-configure

we tried doing SSH on the local machine with SSH admin@q1media.thoughtspot.cloud but were not able to SSH and it showed a connection timeout

how can we ssh to the thoughtspot server?

WhatsApp_Image_2024-04-25_at_12.40.44_458fe0e5.jpg

ashish•4/25/24, 1:49 PM

I am unclear on what you are trying to achieve, are you trying to have your own custom domain for thoughtspot? Or are you trying to embed thoughtspot into the above host website ?

VikaschandraOP•4/25/24, 1:53 PM

Hello,

We are using app.unifieddatastudio.com as custom domain , we have added CNAME entry for app.unifieddatastudio.com with value q1media.thoughtspot.cloud and app.unifieddatastudio.com showing our cluster login but we are facing issue with SSL, its showing attached screenshot issue.

ashish•4/25/24, 2:03 PM

Please follow https://developers.thoughtspot.com/docs/custom-domain-config

Custom domain configuration

ashish•4/25/24, 2:04 PM

You will need to create a ticket with TS support to do the configuration on our part