Should i ask riot about how many days left before I receive my requested data becuz i forgot

hey guys i have a question about suport pls, so i submited a data request like 3 weeks ago but i forgot when exactly and id like to know how many days are left exactly and if my data request is still on its way and not expired or smthg cuz i dndt change any account information since i submited it should i send a ticket to riot to ask them will this change anything?
62 Replies
Bayonetta
BayonettaOP8mo ago
or just how do i check if my data request is still valid and will send my data when 30days are completed
𝓢hades_𝓞f_𝓟ower⚡
just check ur email if they have sent u a email regarding the data request
Geniux
Geniux8mo ago
just wait i guess. if the 30 days are over, they will send it automatically
𝓢hades_𝓞f_𝓟ower⚡
if not then consider asking them
Bayonetta
BayonettaOP8mo ago
what kind of mail
𝓢hades_𝓞f_𝓟ower⚡
incoming mail
Bayonetta
BayonettaOP8mo ago
cuz i deleted my mails due to storage saturation recently
𝓢hades_𝓞f_𝓟ower⚡
from riot :val_KEKW: u prob deleted it
Bayonetta
BayonettaOP8mo ago
isnt ther suposed to be a ticket history for the acc? i checked it and dndt find the data request i submited is it possible to submit 2 data requests at once for 2 account in 1 mail if not i could data request for an acc and see if it lets me or no uk? uk?
Bayonetta
BayonettaOP8mo ago
No description
Geniux
Geniux8mo ago
idk, let me check if i see mine where do i even find all of my tickets :hmm: nvm got it
Geniux
Geniux8mo ago
i asked for my account data in october 23. this one is listed in my tickets: translated *Greetings, human! I am Blitzcrank-Bot and I received your request for account details. For added security, we retain the request for 30 days. After this time, I will send you a reply to this email with an attachment of all your information. If you respond to this ticket or click the button below, it will be forwarded to a human, but this may delay the request. If you have any questions or concerns, I encourage you to send us a new ticket. The request will also be canceled if you change your email address or password during this time. If you want to start another request, you have to wait 30 days.
No description
Bayonetta
BayonettaOP8mo ago
i dont rememeber such but i remeber a suport telling me that my request is working and that i had to wait 30days cuz i replyed to the bot
Geniux
Geniux8mo ago
well wait then :Okayge:
Bayonetta
BayonettaOP8mo ago
buuuut idkkk am affraid it might not be working or smthg and i wanna know how many days left
Geniux
Geniux8mo ago
are you sure there isnt a support ticket opened? and you can see the ticket where the support told you that the request is working? just look when you opened the ticket for the request and count about 30-32 days from there
Bayonetta
BayonettaOP8mo ago
.
Geniux
Geniux8mo ago
;support
VANGUARD
VANGUARD8mo ago
The community help forum is managed by the community and does not offer any official Riot support. You can create a support ticket at https://support-valorant.riotgames.com/hc/requests/new for official support.
Geniux
Geniux8mo ago
Geniux
Geniux8mo ago
then top left
No description
Bayonetta
BayonettaOP8mo ago
OOOOH I think i know whats the matter it doesnt show the tickets from the accounts but from the emails huh wait
Geniux
Geniux8mo ago
:SCWwhat:
Bayonetta
BayonettaOP8mo ago
then why dont i see my request
Geniux
Geniux8mo ago
🤷‍♂️ but wait until the 30 days are 100% over. if you didnt recieve your data till then, just open another and ask
Bayonetta
BayonettaOP8mo ago
this is so frustrating omg
Geniux
Geniux8mo ago
wait until they actually send it to you and you see how many people reported you for all of the given reasons :2_PepeLaugh:
Geniux
Geniux8mo ago
this was mine (oct/nov 23)
No description
Bayonetta
BayonettaOP8mo ago
report ? wdym?
Geniux
Geniux8mo ago
you can see a count of every single reason people can report you. i got reported for being afk 11 times in total
Bayonetta
BayonettaOP8mo ago
that coms with the data? dayum btw how does the data com in a txt or direclty in mail or what
Geniux
Geniux8mo ago
i think it was a zip folder you need to download. theres a couple things in there. including general data about the account, LoL, (tft?) and valorant too
Bayonetta
BayonettaOP8mo ago
oo i have a question btw my acc i am requesting data for got suspended and i forgot infos n stuff for tickets so i asked for data i was playing when i got loged out and a message saying an account loged in my device did somthg against the rules or idk what and i dont know what that was at all as i never cheated or anything
Geniux
Geniux8mo ago
section 7 error/ban message?
Bayonetta
BayonettaOP8mo ago
could it be an error lemme check
Geniux
Geniux8mo ago
No description
Bayonetta
BayonettaOP8mo ago
No description
Bayonetta
BayonettaOP8mo ago
YE THAT
Geniux
Geniux8mo ago
similar yeah
Bayonetta
BayonettaOP8mo ago
why u got it??
Geniux
Geniux8mo ago
if i remember correctly section 7 is about account sharing and similar
Bayonetta
BayonettaOP8mo ago
oh f
Geniux
Geniux8mo ago
no lol, just searched "section 7" in all the other posts i never have been queue banned
Bayonetta
BayonettaOP8mo ago
ye i think thats the reason u think its appealable? @GenZ (walking ult orb) ?
Geniux
Geniux8mo ago
section 7 is a bit longer and includes various reasons. also error code 5 (which you got) doesnt have a better solution than "log out from all devices". you should probably change password too. you can always try to appeal i guess
No description
No description
Bayonetta
BayonettaOP8mo ago
it is loged out of all devices but mine if i change pass it will stop the data reuqest what if i do the "logout everywher" in settings
Geniux
Geniux8mo ago
thats the one suggested. it just logs out. you can log in again. dont do it if you already forgot your log in data lol
Bayonetta
BayonettaOP8mo ago
wdym login data like user and pass? nah it says if u live in usa
Bayonetta
BayonettaOP8mo ago
@GenZ (walking ult orb)
No description
Bayonetta
BayonettaOP8mo ago
i think i tried to data request another acc 22 days ago and it said that means it is working isnt it?
Geniux
Geniux8mo ago
ye
Bayonetta
BayonettaOP8mo ago
should be a week left from receiving data but do u think it is appealable like what excuse should i pull up
Geniux
Geniux8mo ago
none? just wait
Bayonetta
BayonettaOP8mo ago
like when i will appeal will they just accept? wont they ask me questions about the fact it got loged in multiple devices? like i got more chances to get unsuspended or to get rejected? knowing ill have full data to provide so that shouldnt be the issue
Geniux
Geniux8mo ago
🤷‍♂️
Bayonetta
BayonettaOP8mo ago
is acc sharing def ban or appealable anyways i gotta stop overthincking cuz i cant do nun bout it anyway wait and pray
Saucywan
Saucywan8mo ago
Account sharing is Bannable
Bayonetta
BayonettaOP8mo ago
I wasnt account sharing its that i loged in multiple devices I often travel sities cuz am in vacations And go to those Cyber cofees And often not use the same pc in ther How can i explain that to them oh wait omg u are a support maybe could u help me with this pls?
Geniux
Geniux8mo ago
noone here is (official) support
WildKing
WildKing8mo ago
I’m not here to help with ur problems but i have a question what’s a data request (I’m new)
Geniux
Geniux8mo ago
support once said this: (translated from german to english) Your summoner name, username and server The phone number associated with your account Your registered date of birth All report history, including reports created and received over the last 3 months (or the last 100 games if you played more than that in the last 3 months) Chat logs from the last 3 months (or the last 100 games if you played more than that in the last 3 months) Login history for the last 3 months Player support ticket history Account modifications for the last 3 months All shop transactions (skins, champions, etc.) All Cash Purchases (RP)
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