valorant points not received
Hello, I recently purchased VP and the money has been credited from my account but I did not receive any valorant points. I tried to submit a ticket in riot support but my riot support isn't working , I'll attach a screenshot of what it's showing, can u guys please help.
16 Replies
You got into the wrong website.
The website should be https://support-valorant.riotgames.com/hc/requests/new
wrong tag probably
thats why i use weird tags so its easy to topup and i will get VP
@Dalle I visited the link provided by you but still the same issue
@phoetaru_11 wrong tag meaning?
did you buy on affiliated website or in main shop of valorant
bc in website it needs tag
riot tag
@phoetaru_11 no i bought the valorant points from valorant in game itself
oh then ask for support
I did it via UPI but didn't receive it and when i tried to submit a ticket , whenever I'm trying to submit a ticket this thing pops up
When I click "can't login to support" the next page shows error 404 not found
@Ahona same happened with me 2 days ago
they asked me to wait for 48 hours but nothing happened
@👑Note👑 you were able to submit a ticket ?
Whenever I'm trying this is popping up
@Ahona yeah the support website was working fine 2 days ago but now its not working
i think we are scammed
😦
I think they're having some issues.... Can't do anything but wait, i submitted a ticket from one of my friends riot support account stating that I'm facing the problem so they replied back and said that after 72hrs they'll give VP if not so then in 10 days they'll refund. I got this Msg yesterday so now I'll have to wait for them to fix it
@Ahona they said me that transaction will take 48 hours to be completed