V
VALORANT8mo ago
Kam

PLEASE I KEEP GETTING THIS AND I HAVE WIPED MY ENTIRE PC I DONT HAVE CHEATS ON

No description
Solution:
Then find anything that is red or yellow and uncheck it
Jump to solution
63 Replies
VANGUARD
VANGUARD8mo ago
The error code Van 152 indicates a hardware ID ban. This ban typically lasts around 4 months. You can appeal and discuss your ban on the official support page by using the link below. Submit a support ticket here: https://support-valorant.riotgames.com/hc/en-us/requests/new
Geniux
Geniux8mo ago
well you are banned for a year now. dont know what you did, but it appears like you have changed something in the game files. not sure if you can appeal that ban, but you can try using the link below
VANGUARD
VANGUARD8mo ago
The community help forum is managed by the community and does not offer any official Riot support. You can create a support ticket at https://support-valorant.riotgames.com/hc/requests/new for official support.
Kam
KamOP8mo ago
not a year 10 mins its currently 20/04/2024
Geniux
Geniux8mo ago
oop my bad, im still living in 2023
Kam
KamOP8mo ago
its happened a few times i havent touched game files all i ahve downloaded on my pc is valorant dota steam and palia thats it
Geniux
Geniux8mo ago
have you tried redownloading val?
Kam
KamOP8mo ago
i also have hyperx ngenuity and steel series gg software i mean yeah bc i wiped my entire pc like hard reset it lost everything
Geniux
Geniux8mo ago
you could try to repair game files through the riot client
Kam
KamOP8mo ago
says there are no repairs files are fine
Geniux
Geniux8mo ago
thats weird
Kam
KamOP8mo ago
god i wish a dev could help me bc my account is worth a fair bit of money
Geniux
Geniux8mo ago
not here, only in support
Kam
KamOP8mo ago
yeah i know still nothing i have no hardware ban either bc its like 5-10 min temp bans
Geniux
Geniux8mo ago
thats way better than a 3rd party ban + HWID ban
Kam
KamOP8mo ago
yeah but i feel like its gonna lead to that If it keeps getting flagged
Geniux
Geniux8mo ago
dont load up the game and just submit a ticket then, wait for a reply
Kam
KamOP8mo ago
yeah
Geniux
Geniux8mo ago
tell them that you have reinstalled, repaired game files and that stuff
Kam
KamOP8mo ago
where can i submit it
Geniux
Geniux8mo ago
;support
VANGUARD
VANGUARD8mo ago
The community help forum is managed by the community and does not offer any official Riot support. You can create a support ticket at https://support-valorant.riotgames.com/hc/requests/new for official support.
Kam
KamOP8mo ago
it always takes me forever to find ty
Geniux
Geniux8mo ago
:2_peepoSalute: good luck
Kam
KamOP8mo ago
thanks it feels impossible how long do replies usually take
Geniux
Geniux8mo ago
usually a couple hours, but its saturday, so maybe monday or tuesday
Kam
KamOP8mo ago
could it be steel series sonar ?? software
Geniux
Geniux8mo ago
no idea :2_PeepoShrug:
Kam
KamOP8mo ago
this is the worst i cant find anyone else having this issue
Saucywan
Saucywan8mo ago
@GenZ (walking ult orb) It's val 5 Do you need me to take over
Kam
KamOP8mo ago
@Saucywan do u call this help when someone says no idea and i dont mean that in a rude way thank you genz for trying to help but it is a very frustrating issue
Saucywan
Saucywan8mo ago
You're getting val 5 correct?
Kam
KamOP8mo ago
i have submitted a ticket and i have scanned my pc for all malware and it is hard formatted with a fresh windows instal the same error as the other guy
Saucywan
Saucywan8mo ago
^
Kam
KamOP8mo ago
then it bans me for 10 mins i think so? i dont know let me see my cliop yes val 5
Saucywan
Saucywan8mo ago
Please download auto runs from Microsoft
Saucywan
Saucywan8mo ago
Autoruns for Windows - Sysinternals
See what programs are configured to startup automatically when your system boots and you login.
Kam
KamOP8mo ago
ok i downloaded it
Saucywan
Saucywan8mo ago
What the hell is this
Kam
KamOP8mo ago
the file save from autoruns
Saucywan
Saucywan8mo ago
I don't need that
Kam
KamOP8mo ago
ok what do u need!
Kam
KamOP8mo ago
No description
Saucywan
Saucywan8mo ago
Press file then run as administrator
Kam
KamOP8mo ago
ok
Solution
Saucywan
Saucywan8mo ago
Then find anything that is red or yellow and uncheck it
Saucywan
Saucywan8mo ago
Unless it's about vanguard then don't touch it If you get an error saying failed to disable; skip it
Kam
KamOP8mo ago
so turn these off or no? sorry
No description
Saucywan
Saucywan8mo ago
Yes
Kam
KamOP8mo ago
ok i unchecked all that i could
Saucywan
Saucywan8mo ago
Restart your computer and try the game
Kam
KamOP8mo ago
done game is loaded and fine like always just the ban comes randomly in a game
Saucywan
Saucywan8mo ago
Is it solved?
Kam
KamOP8mo ago
im not sure how i will know unless it happens in a game again? i dont want to risk getting hardware banned or my account having a longer ban because so many suspensions
Saucywan
Saucywan8mo ago
You won't be hardware banned Also this should have solved it I'm pretty confident in that fact
Kam
KamOP8mo ago
account is worth a lot of money what happens if it does happen again, and if its not a hardware ban but a perma ban? can riot actually make any guarantees i am willing for a full scan of my pc or anything.
Saucywan
Saucywan8mo ago
The permanent bans don't happen unless you're actually cheating False bans are extremely rare
Kam
KamOP8mo ago
ok do i keep this ticket open incase it happens again?
Saucywan
Saucywan8mo ago
If it does happen again create a new ticket
Kam
KamOP8mo ago
ok thanks
Saucywan
Saucywan8mo ago
But I will be available for the next 30 minutes so if I do not hear a response I will mark this as solved
Kam
KamOP8mo ago
i will jump into a swift play thx for the help seems like its fixed i played 1 swift play - if it happens again i will make a new thread
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