HELP
hello, I've lived in argentina for a while and I'm currently in turkey, i'm having difficulty playing die connected to argentina as a country, riot is having a problem opening when I log in to support, can you help me?
50 Replies
@Flokie
The community help forum is managed by the community and does not offer any official Riot support. You can create a support ticket at https://support-valorant.riotgames.com/hc/requests/new for official support.
If you have the wrong region listed on your Valorant account, you can use the link below to change it. This might fix any unnecessary latency or currency issues you might be experiencing
Change your region:
https://support-valorant.riotgames.com/hc/en-us/articles/360047379834-Changing-Your-Region-of-Residence-for-Your-Riot-Account
VALORANT Support
Changing Your Region of Residence for Your Riot Account
Are you experiencing strange lag while playing VALORANT or Legends of Runeterra?
Are your available payment options in the wrong currency?
What about not being able to queue up with your friends? ...
all right, who can help
The community help forum is managed by the community and does not offer any official Riot support. You can create a support ticket at https://support-valorant.riotgames.com/hc/requests/new for official support.
the same is happening
no
i think this worked
no, there was no buddhano
he always gives the same problem
if I try it with a vpn, it works
it is currently Turkey, but it is argentina that is connected to the account
If you have the wrong region listed on your Valorant account, you can use the link below to change it. This might fix any unnecessary latency or currency issues you might be experiencing
Change your region:
https://support-valorant.riotgames.com/hc/en-us/articles/360047379834-Changing-Your-Region-of-Residence-for-Your-Riot-Account
VALORANT Support
Changing Your Region of Residence for Your Riot Account
Are you experiencing strange lag while playing VALORANT or Legends of Runeterra?
Are your available payment options in the wrong currency?
What about not being able to queue up with your friends? ...
all right, 1 second
no to work
@Overdrive
Are you running a VPN?
no, I've just tried it, I haven't
i was living in argentina, I moved to turkey and I'm having difficulty playing right now, it gives an error when I log in to the support
I’m pretty sure Riot is having some connection issues
With some ISPs
Can you try doing whatever you’re doing on the phone
how to solve this problem
^
i haven't tried it
Then please try doing it on your phone
the same problem again
What exactly are you trying to do?
i'm trying to change my country
Is any other part of the website working for you?
If you have the wrong region listed on your Valorant account, you can use the link below to change it. This might fix any unnecessary latency or currency issues you might be experiencing
Change your region:
https://support-valorant.riotgames.com/hc/en-us/articles/360047379834-Changing-Your-Region-of-Residence-for-Your-Riot-Account
VALORANT Support
Changing Your Region of Residence for Your Riot Account
Are you experiencing strange lag while playing VALORANT or Legends of Runeterra?
Are your available payment options in the wrong currency?
What about not being able to queue up with your friends? ...
the single input part works, and then it always gives the same error
@Saucywan
^ for this url?
And to confirm this also didn’t work on your phone?
yes
it doesn't work on the phone either
This is most likely an ISP issue
what can I do
You’re most likely need to contact isp
wifi
@Del Bringo I’m pretty sure this is an ISP issue. But they can’t connect to the Support site at all, including to make a ticket.
if you have a job, you can post a label
not working
it's still not happening, please help
What country do you live in?
turkey
Open cmd
Enter: tracert 43.229.65.1
what will I do next
Wait
oky
it doesn't end
It will go to 30
Send me a photo of what it is right now
it's over
^
oky 1
@Saucywan
can you help me @Saucywan
Like I said, this is an ISP issue
how will it be okay
Please just wait for the response from the val dev
oky thanks
can I play with my friend in turkey? @Saucywan
Try changing your DNS server setting. I believe that's connectivity to the platform.