V
VALORANT8mo ago
haze

suspended with incorrect time?

got suspended in the middle of an unrated game, it's a new account, and the time it shows is the exact time i got banned
No description
Solution:
Open task manager Then details Close evry valorant,riot client and vanguard related apps/services Open control panel Uninstall programs...
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12 Replies
VANGUARD
VANGUARD8mo ago
The community help forum is managed by the community and does not offer any official Riot support. You can create a support ticket at https://support-valorant.riotgames.com/hc/requests/new for official support.
lyra
lyra8mo ago
any errors? like val 5 etc?
haze
hazeOP8mo ago
i forgot to ss the error it showed at the start, this is what it shows when i try to launch the game again my teammate got the "cheater detected" thing, but i got unbanned after 7 minutes i just wanna know what caused this so i don't get banend in my main acc lol
lyra
lyra8mo ago
error codes? anything?
haze
hazeOP8mo ago
nothing no i guess it's a contact support angle
lyra
lyra8mo ago
without the error its hard to tell but try out this
Solution
lyra
lyra8mo ago
Open task manager Then details Close evry valorant,riot client and vanguard related apps/services Open control panel Uninstall programs Uninstall riot vanguard Open cmd as admin and type these commands:- 1) sc delete vgc 2)sc delete vgk Navigate to ur C drive then program files and find vanguard folder and delete it. Then open riot client and click update Restart ur pc after the update.
lyra
lyra8mo ago
if that ain't working support
haze
hazeOP8mo ago
The game is working now, i just wanted to know how i can pervent this
lyra
lyra8mo ago
when you get banned for like 5-10min (usually with the error code val 5) it means vanguard is failing and needs a reinstall in short
haze
hazeOP8mo ago
ah okay thank you!
lyra
lyra8mo ago
and this is how you reinstall
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