Does valorant no longer do one time exception refunds?

I requested for a refund on my upgraded used reaver vandal and wanted to use my one time exception refund on it but the Riot Dev I was dealing with said that the one time exception refund no longer exists. I am confused though as I have seen people refund their upgraded skins just recently yesterday
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12 Replies
Geniux
Geniux8mo ago
"but this exception is no longer offered"
VANGUARD
VANGUARD8mo ago
Only unused in-game content and unused VP purchased within the last 14 days are eligible for a refund. In-game content counts as used once it's taken into a game: that means you've reached the loading screen of a match in any mode (including custom games or practice) with that content equipped. More information: https://support-valorant.riotgames.com/hc/en-us/articles/360045674593-How-to-Request-a-Refund-VALORANT-Player-Support
clairos
clairos8mo ago
from EVERYTHING that i've seen, it really depends on who answers your ticket. i've seen some support agents deny a one-time exception and other support agents allow a one-time exception seen like 8-10 threads about this and its a very confusing topic considering it was able to work for me yesterday, i doubt they changed the policy in one day
stormblade_07
stormblade_07OP8mo ago
Exactly I have seen many screenshots of people getting their skins refunded this week yet this riot dev is telling me you can no longer do it I’m extremely confused Ive tried to get another riot dev but im forced to stay in the same ticket I think its this specific person whos not accepting one time exception refunds as ive seen someone have the same dev decline his request so annoying tbh :/
Geniux
Geniux8mo ago
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stormblade_07
stormblade_07OP8mo ago
but how would the policy change over 1 day? it just doesnt seem right ive seen multiple people have their skins refunded literally yesterday
Geniux
Geniux8mo ago
they have the right to. they didnt need to offer any one time refund in the first place. so its a bit unlucky that you are a couple days late, but thats how it is
stormblade_07
stormblade_07OP8mo ago
Im literally 1 valorant point away from buying a skin and i desperately need the refund this is really annoying :/
clairos
clairos8mo ago
you can make art for VP if its a small amount like 1 you can send art and they may give you the 1 VP
clairos
clairos8mo ago
under this category
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stormblade_07
stormblade_07OP8mo ago
i dont have the time for that and i suck at art 😭
Geniux
Geniux8mo ago
it doesnt matter if its good or not. just paint jett in ms paint for 2 minutes, then submit it! the spare vp should be on the account withing a few hours max
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