why wont valorant let me use the one time refund on my upgraded recon balisong?

valorant said there was a one time refund on any gun but you can only use it one time and now they said i cant
26 Replies
Geniux
Geniuxā€¢3mo ago
they recently updated the policy as it seems the one time refund no longer works
VANGUARD
VANGUARDā€¢3mo ago
Only unused in-game content and unused VP purchased within the last 14 days are eligible for a refund. In-game content counts as used once it's taken into a game: that means you've reached the loading screen of a match in any mode (including custom games or practice) with that content equipped. More information: https://support-valorant.riotgames.com/hc/en-us/articles/360045674593-How-to-Request-a-Refund-VALORANT-Player-Support
MixNix
MixNixā€¢3mo ago
:Clove_Wave: Please read above!
AboodieShmoodie
AboodieShmoodieā€¢3mo ago
but why there should still be a one time refund valorant wont even lose money because of it, even fortnite lets you refunf THREE things every year if it was bought less than 30 days before the refund
clairos
clairosā€¢3mo ago
yes it is
Geniux
Geniuxā€¢3mo ago
source?
clairos
clairosā€¢3mo ago
No description
clairos
clairosā€¢3mo ago
I did it yesterday
AboodieShmoodie
AboodieShmoodieā€¢3mo ago
BRO
clairos
clairosā€¢3mo ago
you have to word your support ticket in a way where the automated bot won't respond if you get a human agent they can do a one time refund for you
AboodieShmoodie
AboodieShmoodieā€¢3mo ago
bro i got 2 human agents they said they wont let me this is so unfair and i cant even buy more vp
Geniux
Geniuxā€¢3mo ago
"you are facing some difficulties refunding [skin]" what is the context for that
clairos
clairosā€¢3mo ago
the other support agent told me to go through the website and I told him it didn't work and he tried to gaslight me
AboodieShmoodie
AboodieShmoodieā€¢3mo ago
was it upgraded
clairos
clairosā€¢3mo ago
@GenZ (walking ult orb)
No description
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clairos
clairosā€¢3mo ago
full comversation yur full upgraded xerofang
AboodieShmoodie
AboodieShmoodieā€¢3mo ago
BRIO WHAT IS THIS should i send another ticket? are you allowed to ask for a specific valorant employee i want urs
clairos
clairosā€¢3mo ago
do you have any idea why they let me refund it but not him
Geniux
Geniuxā€¢3mo ago
no idea
clairos
clairosā€¢3mo ago
ill just consider it luck for now since ive seen others not be able to do it as well
Solution
Geniux
Geniuxā€¢3mo ago
No description
clairos
clairosā€¢3mo ago
so were my valorant support agents just risking their job for me or something bc i indeed got my VP and radianite back and my xerofang is gone
Geniux
Geniuxā€¢3mo ago
seems like it
clairos
clairosā€¢3mo ago
seems like a miscommunication within their team tbh guess the one-time exception depends on who answers your ticket šŸ‘
AboodieShmoodie
AboodieShmoodieā€¢3mo ago
fr bro look
AboodieShmoodie
AboodieShmoodieā€¢3mo ago
No description