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VALORANT9mo ago
SAmuCA

Secure boot problem on desktop

Hey guys, I need help cuz I have a friend who just installed Valorant. He got a desktop and he got the Secure Boot problem. But whenever he enables Secure Boot and turns on his pc his screen goes black.
25 Replies
jidat
jidat9mo ago
Press win+r Type msinfo32 Show ss
SAmuCA
SAmuCAOP9mo ago
his pc is in portuguese
SAmuCA
SAmuCAOP9mo ago
No description
Saucywan
Saucywan9mo ago
Restart Computer Press Del key while booting to get into BIOS Make sure it's in Advanced Mode (If it's in Easy Mode press F2) Go to "Boot" tab at the top Find: "CSM Support", Make sure its DISABLED Find: "Secure Boot", Set Secure boot to enabled Find: "Secure Boot Mode", It should be Standard, SET it to Custom Find: "Restore factory keys", Click it, And click YES You may get a pop up asking you to EXIT WITHOUT SAVING. Press NO
SAmuCA
SAmuCAOP9mo ago
he did that and when the pc resets his screen is stuck here
No description
Saucywan
Saucywan9mo ago
It seems like Windows is loading Please just wait
SAmuCA
SAmuCAOP9mo ago
@Saucywan u cant come vc with us can u? oh but like the little circle just stops and he hears the little sound when the desktop opens idk how to explain basically his screen just freezes ig on the loading screen
Saucywan
Saucywan9mo ago
Press the delete key
SAmuCA
SAmuCAOP9mo ago
he clicked it and now ? it opened the thing again @Saucywan is he supposed to set something else up now? or should he just click save & exit ?
Saucywan
Saucywan9mo ago
Click save and exit
SAmuCA
SAmuCAOP9mo ago
ok so he did it and now it seemed like his pc was gonna start but then a bluescreen showed up saying his pc didnt restart correctly or something
Saucywan
Saucywan9mo ago
Please send me a screenshot
SAmuCA
SAmuCAOP9mo ago
ok so he had to restart again and clicked the delete key
No description
SAmuCA
SAmuCAOP9mo ago
is everything supposed to look like this?
Saucywan
Saucywan9mo ago
yes
SAmuCA
SAmuCAOP9mo ago
No description
SAmuCA
SAmuCAOP9mo ago
its in portuguese "Show advanced recovery options" "Reset my PC" @Saucywan
Saucywan
Saucywan9mo ago
Please undo the changes that were made
SAmuCA
SAmuCAOP9mo ago
what does that mean?
Saucywan
Saucywan9mo ago
^ This You do not need to change csm Unless you changed it
SAmuCA
SAmuCAOP9mo ago
so he is saying it was already disabled
Saucywan
Saucywan9mo ago
What was already disabled
SAmuCA
SAmuCAOP9mo ago
the CSM
SkY
SkY9mo ago
my friend is currently facing the same problem could you please tell what does reset to factory keys do will it erase any files or anything else
Saucywan
Saucywan9mo ago
No Also, you shouldn’t follow the steps here As I cannot confirm if the steps are for you You should create your own post

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