got banned permanently for no reason
I found that I got banned today when I tried to log in to check the new night market.
I haven’t been playing valo for several weeks. My last match was on march 23rd. The last time I logged in on march 26th I had problem logging in with error code 7 and 5. After several attempts and restarting my pc several time I logged in successfully.
On April 4th I knew my friend login to check my skins but didn’t play any games. After that I didn’t log in to the account at all. It says my account was banned permanently for using 3rd party application which I never used.
Why would I take the risk of my 500$ account? Never got banned before for any reasons ( chat voice cheating etc…) somebody please help me figure it out… I’ve sent a ticket to riot but I’m worried about if they will believe me…
I do shared my account with friends which is not recommended by riot, but they all got their own accounts that are not banned and I trusted them 100% what can I do now?
5 Replies
The community help forum is managed by the community and does not offer any official Riot support. You can create a support ticket at https://support-valorant.riotgames.com/hc/requests/new for official support.
"I do shared my account with friends which is not recommended by riot, but they all got their own accounts that are not banned and I trusted them 100% what can I do now?"
Account sharing is against riot TOS and bannable btw
I know but it does not related to third party applications bans. If they are cheating their pc would also get banned so do their accounts.
try making a new account or play on an alt with your pc. if you get banned or have the VAN152 error, you were banned for 3rd party software on your end. if you dont get banned or have an error message, one of your friends was flagged
Yes I did. My other account didn’t receive any notifications. And I’m 100% sure nobody was flagged. The only reason they used my account is to play with other friends in our dc channel, not very often. So I’m really confused. Thank you for your help, maybe I just wail until riot replies me