Valorant bug help

Guys, whenever I accidentally unplug my mouse, if i plug in again, it doesn't work, I have to play with my touchpad for the whole game until I restart game. And when someone dodges the queue, when the match loads again, it doesn't load for me. It just freezes on the '0' seconds remaining screen and instead i recieve a penalty for queue dodging and my game doesn't load
31 Replies
アシュ
アシュOP7mo ago
And even when the match starts, my screen is struck in this phase
アシュ
アシュOP7mo ago
No description
アシュ
アシュOP7mo ago
And valorant gives me penalies over penalities for this
Akira<3
Akira<37mo ago
Hi hello, I'm here to assist. Dead honest, If you are willing to an easy fix is factory resetting your pc or uninstalling valorant completely. First try uninstalling valorant though, it can fix the issue once reinstalled. And disable IPV6 That can be a root cause of this. Now, let's disable IPv6, as I'm afraid League, Runeterra and VLAORANT don't fully support it yet. 1. Hit ""Start"" and types ""network and sharing"", then open the ""Network and Sharing Center"" 2. In the left pane, click ""Change adapter settings"" 3. Right-click the connection for which you want to disable IPv6, and select Properties. 4. Uncheck ""Internet Protocol Version 6 (TCP/IPv6)"" and click ""OK"" Hope this helps!
アシュ
アシュOP7mo ago
Yeah I've tried factory reset and reinstalling valorant multiple times, but I'll try this ipv6 method and let you know if it's fixed
Akira<3
Akira<37mo ago
Alrighty!
アシュ
アシュOP7mo ago
Hey, the ipv6 is already unchecked
アシュ
アシュOP7mo ago
No description
アシュ
アシュOP7mo ago
It was disabled from the start @Neon | Lyra's support student
Akira<3
Akira<37mo ago
Give me five minutes, ill be here to help once my computer boots. @lyra im believing this is a network problem, once your back from school you willing to help out with this? okay, let me get you some more steps now.
Akira<3
Akira<37mo ago
What VPN or ANTIVIRUS are you using currently? Sometimes that can cause issues.
アシュ
アシュOP7mo ago
None/ windows defender
Akira<3
Akira<37mo ago
Okay, so it's most definitely nothing to do with antivirus incompatibility.
アシュ
アシュOP7mo ago
Yeahh
Akira<3
Akira<37mo ago
Whitelist the following files in your antivirus: C:\Riot Games\VALORANT\live\VALORANT.exe C:\Riot Games\VALORANT\live\ShooterGame\Binaries\Win64\VALORANT-Win64-Shipping C:\Riot Games\VALORANT\live\Engine\Binaries\Win64\UnrealCEFSubProcess.exe C:\Program Files\Riot Vanguard\vgc.exe C:\Riot Games\Riot Client\RiotClientServices.exe D: if you have it on your D: drive or where ever you placed it.
lyra
lyra7mo ago
:val_HeyApple:
Akira<3
Akira<37mo ago
THIS ISNT AN ANSWER LYRA
lyra
lyra7mo ago
try this @アシュ mog:val_HeyApple:
Akira<3
Akira<37mo ago
(im grabbing this from my own ticket help)
lyra
lyra7mo ago
ping me in it I wanna read:val_HeyApple:
Akira<3
Akira<37mo ago
uhh ill send it in dms
jidat
jidat7mo ago
"Hi hello, I'm here to assist" :val_KekwSob:
lyra
lyra7mo ago
jidat don't be mean:val_HeyApple: imma feed you fiberglass again :val_HeyApple:
Akira<3
Akira<37mo ago
ive blocked him lol im learning from riot themselves
jidat
jidat7mo ago
Smh
CRIMSON真紅>:(
i found a bug there im getting afk penallty but i aint play valorant a month
Akira<3
Akira<37mo ago
Not a bug If you haven't started your penalty Thats why
CRIMSON真紅>:(
ohh ok thank you
アシュ
アシュOP7mo ago
Yeah, I'll try that tomorrow as soon as I wake up and let you know... But i don't think it has an impact because I use the default Microsoft defender, and sometimes I use razer cortex, which stops all the other processes (including windows explorer, antivirus, desktop, sound buttons, etc...) so antivirus shouldn't have any impact
Akira<3
Akira<37mo ago
Razer doesn't disable antiviruses, im saying this as a user of it. Try enabling them through your firewall still.
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