Email empty after CSV user import

CSV file with 1 column, in the following format: email, [email protected], but after the import the new users have no email address. I have tried this twice, once without trailing commas on each line, and once with. Thanks in advance.
3 Replies
viv (kinde)
viv (kinde)•8mo ago
Hi @Rick🇨🇦🤓 - would you be able to send over your csv & I can give it a test? Are you seeing any err messages or is it uploading successfully just with blank information? Thanks!
Rick🇨🇦🤓
Oliver recommended : 1. Creating a new Google Sheet 2. Importing the CSV to the Google Sheet 3. Downloading the Google Sheet as a CSV 4. Importing the new CSV file into Kinde and it worked. Google understood the file and could produce a version the Kinde could import...
viv (kinde)
viv (kinde)•8mo ago
Awesome to hear @Rick🇨🇦🤓 !
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