False hardware ID ban

I recently got a new 240hz monitor yesterday and i was playing valorant, everything was fine at first since i played for a couple hours and nothing was wrong. I tried to hop on again and it kept saying val 152 and that i got a permanent suspension, i don't know if using valorant tracker, using a new monitor, using msi dragon center or using g hub caused the hwid ban but now i can't even access the game. I've been playing valorant for 4 years and this is a bummer
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16 Replies
Argouvs
ArgouvsOP9mo ago
im also seeing that a lot of other people are facing the same problem
VANGUARD
VANGUARD9mo ago
Riot does not offer an official list of which software, hardware, or other modifications may lead to ban. Riot is constantly working on trying to keep the game fair for all players. They stress that any modification that causes an unfair advantage for players, will lead to a restriction. Learn more below: https://support-valorant.riotgames.com/hc/en-us/articles/10729504652691-Addressing-cheating-in-VALORANT The error code Van 152 indicates a hardware ID ban. This ban typically lasts around 4 months. You can appeal and discuss your ban on the official support page by using the link below. Submit a support ticket here: https://support-valorant.riotgames.com/hc/en-us/requests/new The community help forum is managed by the community and does not offer any official Riot support. You can create a support ticket at https://support-valorant.riotgames.com/hc/requests/new for official support.
lyra
lyra9mo ago
valorant recently had a banwave you need to go to support and ask for an appeal
Argouvs
ArgouvsOP9mo ago
i already did that part but like damn this is weird because in the past few days it was the tpm 2.0 and secure boot shit tf did they mess around with to get us all banned
lyra
lyra9mo ago
thats normal it should be like that
Argouvs
ArgouvsOP9mo ago
it was random because i played with issues for 4 years
lyra
lyra9mo ago
valorant needs tpm 2.0 and secure boot to play
Argouvs
ArgouvsOP9mo ago
and then it appeared without*
lyra
lyra9mo ago
how did you turn on tpm and secure boot?
Argouvs
ArgouvsOP9mo ago
after i fixed it the ban happened from my motherboard bios
lyra
lyra9mo ago
alr
Argouvs
ArgouvsOP9mo ago
i use msi its different depending on brand
lyra
lyra9mo ago
make a support ticket
Argouvs
ArgouvsOP9mo ago
did that part already my pc is the main family computer
lyra
lyra9mo ago
if they mark it as solved without a response then you will be remained banned
Argouvs
ArgouvsOP9mo ago
and everyone uses it to play yeah which makes it worse

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