Paying for this service but can't login. On multiple accounts now

As the title says. I keep running into these callback errors or whatever this is. I need to access my accelerate dashboard.
No description
8 Replies
gnarley_farley.
gnarley_farley.OP8mo ago
You have my payment details and I cannot make any alterations to my account.
Nurul
Nurul8mo ago
Hey @gnarley_farley. I am sorry to hear that you are not able to access the console. Can you please let me know your GitHub handle? Do you get this error as soon as you click on Login with GitHub? Do you see any errors in the browser console? Hey, Please let us know in case you are still running into this issue.
gnarley_farley.
gnarley_farley.OP8mo ago
Hey man my github handle is 2-fly-4-ai
gnarley_farley.
gnarley_farley.OP8mo ago
No description
gnarley_farley.
gnarley_farley.OP8mo ago
Super annoying issue. I have been trying to solve it for ages I managed to bypass it by loggin into another browser. But now the same issue occurs there I cant for the life of me figure out what is going on We are in the process of transfering an application to a client. This is a major issue for me right now I pay for this service. I need assistance. Who do i contact If i can't even access the dash I am literally unable to do anything
Nurul
Nurul8mo ago
I am sorry to hear that. I'll escalate this to our engineering team. You could even reach out to us at [email protected] Please allow me to get back to you. @gnarley_farley. Did you recently changed your primary email in GitHub? Can you let us know if you made any changes recently in your GitHub profile? Also can you please let us know if your primary email is verified in GitHub?
gnarley_farley.
gnarley_farley.OP8mo ago
Yeah that was it. Thaniks
Nurul
Nurul8mo ago
@gnarley_farley. If I understand correctly, you changed your primary email, which caused this issue, right?
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