Blocking for using third-party software
Let me tell you briefly, I was given a new Razer mouse and I immediately downloaded software for it, for example Razer Synapse. After installation, I rebooted my computer and walked away for a while. Returning to the PC, I saw that it was blocked due to third-party software. I opened support tickets, but they were closed with no response. I'm not a cheater and I'm ready to prove how it's possible
33 Replies
There is nothing we can do as a community owned server and riot closed it which means they have decided to keep your ban there
however on the good side
your first perm ban will only last for 4 months!
by iron?
pardon?
computer blocking?
sorry, I'm using a translator
oh
Your ban should only last for 4 months
if it's your first one
Is there an official Valorant server?
this is the official server
it's owned by the community tho
@Saucywan
I wrote so that the community would tell me what to do
you need to wait 4 months
there is nothing you can do
you have been banned
Will it be possible to play after 4 months?
If you make a new account
you gotta talk to riot about it: https://support-valorant.riotgames.com/hc/en-us/requests/new?ticket_form_id=360003537994
^ that ticket type would be the one.
Please read the entire conversation first
Before telling people to open tickets
If you have actually read this, you would know that they opened multiple already
nonetheless, this is the only thing they can do unfortunately 😦
no one here can definitively tell them how long the ban will be or why they were banned.
4 months. Or if it’s just second ban it’s permanent.
The ticket was closed to me without a response, however, they answered me what everyone said
even then, it could be 4mo (the documentation actually says typically). but it's down to what riot actually found on the computer; something no one here can really confirm 😦
yah; sadly it's basically riot saying "we don't want to to play valorant, based on what we found on ur pc" 😦
Damn. It's sad they were like "you won't hear from us if we confirm."
But seriously, you gotta trust they confirmed and feel they don't want you playing val from that machine and on that account. Also note that bans can sorta contaminate. e.g. If you shared your account with someone who legitimately cheats, they could possibly extend a ban to all computers or clients that used that account or all accounts that are associated if that makes sense.
Does that mean to accept it
?
yah; I think u either try to play from another computer, or just chill for a bit and check back.
in the meantime, just confirm what's on ur computer and when you return make sure it's from an account that only you have the credentials for.
Will the same thing happen with other software's?
that is, just accept it and hope for the unblocking?
correct. it's all u can do.
I read that these are isolated cases
yea i have red dragon thing so im kinda scared
so if i dont have it open while playing valorant im fine?
I can’t say anything since I have a raser
however, the block came without entering the game
Are there any options to write directly to Riot? I ready wait
the ticket is the most direct way unfortunately. what you gotta realize is riot is able to see everything on ur computer, so they based the ban off of what they found. it may not have been the mouse driver.
Thank you. If you have anything else to say, please let me know.
Will it actually be automatically removed after 4 months with the first ban? I got banned too.
yep
just need a new account
account?!
simple, account is banned forever. 4 months of HWID banned so no matter how many account u make during these 4 months will be banned too
after 4 months u can make a new account and play all over again