Balance Disappeared
Hi, I had an account on Run Pod a long while ago before all the UI changed. I had a Pod as well. I recently logged back into my account and all the UI was changed. More importantly my serverless Pod was gone as well as the $66 I had in my balance.
9 Replies
did you had any active workers?
It was a serverless worker
So it wouldn't have taken money
if you leave serverless worker it's going to be running 24/7
There wasn't any active running
And I said the worker was also gone when I logged back in
it was like my entire account got reset
what can you see in billing?
None all of the history is gone too
Matter of the fact is that I was given a $50 credit as well from Runpod staff
do you mind submiting ticket on website
It's history is also gone
Alright
Sorry the mistake was from my end, I had the wrong account.
I just checked my previous chats and saw another email
Logged in through that and I see my balance
ok 🙂