PLEASE HELP MY RIOT CODE WONT WORK

I BOUGHT VALORANT POINTS IN JOLLYMAX AND IT WONT FKING BUDGE IT KEEPS SAYING THIS
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21 Replies
lyra
lyra11mo ago
Valorant giftcards are locked to specific regions
rei ౨ৎ
rei ౨ৎOP11mo ago
wdym by that? my friend can redeem codes in asia region im in asia aswell but I dont know why it doesnt work for ne
lyra
lyra11mo ago
there are different types of giftcards eu USA APAC etc when buying a giftcard you need to make sure the giftcard is in the correct region I'm in eu so I need to use an eu giftcard and cannot use a giftcard that's region is USA
rei ౨ৎ
rei ౨ৎOP11mo ago
like if the giftcard is from the US and my region on valo is asia I cant redeem it?
lyra
lyra11mo ago
correct
rei ౨ৎ
rei ౨ৎOP11mo ago
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rei ౨ৎ
rei ౨ৎOP11mo ago
is UTC us?
lyra
lyra11mo ago
UTC is a format for timezones
rei ౨ৎ
rei ౨ৎOP11mo ago
hold on
lyra
lyra11mo ago
at the buying page it should say what region the giftcard is
rei ౨ৎ
rei ౨ৎOP11mo ago
okay wait
rei ౨ৎ
rei ౨ৎOP11mo ago
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rei ౨ৎ
rei ౨ৎOP11mo ago
I dont understand its asia tho
lyra
lyra11mo ago
you can try to contact riot support
rei ౨ৎ
rei ౨ৎOP11mo ago
okay wait do they actually respond?
lyra
lyra11mo ago
yes! usually within 3-5days
rei ౨ৎ
rei ౨ৎOP11mo ago
so that means my money would be a waste before riot could even respond? :'> I think the code will expire by then
lyra
lyra11mo ago
the code shouldn't expire until it's activated not 100% sure tho
rei ౨ৎ
rei ౨ৎOP11mo ago
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rei ౨ৎ
rei ౨ৎOP11mo ago
@lyra does the problem have smth to do with this?
lyra
lyra11mo ago
shouldn't be it says here that the problem appears to be that the giftcard is the wrong region

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