V
VALORANT9mo ago
Tcousi

facing extreme packet loss

just got back into val after finally figuring out secure boot issues and am now facing extreme packet loss whenever I load into a practice or match anyone know how to fix this??
39 Replies
lyra
lyra9mo ago
how much packet loss to you get?
Tcousi
TcousiOP9mo ago
spikes randomly and force reloads me into the server i am in played a death match with everyone standing still then catches up and I am dead, launched a practice and can stand still to shoot but soon as I moved or interacted with the bots I lagged out I assume its a packet loss thing?
lyra
lyra9mo ago
can you try to play a death match with the following graphes on: Packetloss, Networt RTT and Network RTT Jitters and show about a 30sec clip or something like that
Tcousi
TcousiOP9mo ago
I have a samsung ssd with plenty of space on it, ive ran this game before without issue but finally came back to it after fixing secure boot issues and am facing this yeah I can give that a shot one sec
lyra
lyra9mo ago
thank you It can be many things so we need to diagnose it
Tcousi
TcousiOP9mo ago
I dont currently have a way to record the screen any recs? or could I screenshare in a call? (no mic just textchat if thats alright Hard of Hearing)
lyra
lyra9mo ago
that will be good
Tcousi
TcousiOP9mo ago
its working now which is odd but wasnt for a solid hour and a half
lyra
lyra9mo ago
may i ask what time it is for you?
Tcousi
TcousiOP9mo ago
8:50 pm
lyra
lyra9mo ago
and you had this problem when ish?
Talonted Gamer
Talonted Gamer9mo ago
and at yours?
lyra
lyra9mo ago
shut up i cant sleep leave me alone
Tcousi
TcousiOP9mo ago
for the past hour or so since 7:20 ish id say
Talonted Gamer
Talonted Gamer9mo ago
get a sleep sis
lyra
lyra9mo ago
it might just be problems with the isp they might be running tests etc
Talonted Gamer
Talonted Gamer9mo ago
do you think is your hardware [router]
lyra
lyra9mo ago
i think its more likely to just be isp sided
Talonted Gamer
Talonted Gamer9mo ago
could be we can try Hard Network reset
Tcousi
TcousiOP9mo ago
not sure and its hard to know cause i live on a college campus, I can say with certainty that this is not an issue with any other games I play, (Destiny 2, CSGO, R6, etc)
Talonted Gamer
Talonted Gamer9mo ago
oh other games are working fine ?
lyra
lyra9mo ago
i mean i usally get problems with jitters at odd hours usally due to isp
Talonted Gamer
Talonted Gamer9mo ago
could be daily reboot
lyra
lyra9mo ago
yep
Tcousi
TcousiOP9mo ago
Heres what i have done so far, updated system and drivers, restarted pc, checked storage space, disconnected ethernet and reconnected, maybe i just tried playing at an odd hour but still wierd its only happened with VAl
Talonted Gamer
Talonted Gamer9mo ago
yeah check after an hour
Tcousi
TcousiOP9mo ago
what do I need to do with ISP?
Talonted Gamer
Talonted Gamer9mo ago
nothing
lyra
lyra9mo ago
nothing is needed it might have just been that you hopped on when your isp restarted a server or something like that and 7:20 can be seens as odd hour
Tcousi
TcousiOP9mo ago
i have a buddy playing the same game just fine during that time, i just got unlucky or something?
Talonted Gamer
Talonted Gamer9mo ago
but normally here its after 10:00 maybe they have emergency
Tcousi
TcousiOP9mo ago
sry I have little information about networks and stuff like that lol
lyra
lyra9mo ago
maybe wait if it happens again screen record
Talonted Gamer
Talonted Gamer9mo ago
turn on all graphs in settings then do this
lyra
lyra9mo ago
when the problems occure
Tcousi
TcousiOP9mo ago
yeah if it happens again while I am playing tn I will record it and see whats spiking
lyra
lyra9mo ago
that sounds like a good plan :akagithumbsup: you can @ me if needed
Tcousi
TcousiOP9mo ago
Sounds good I appreciate the help both of you!
Talonted Gamer
Talonted Gamer9mo ago
ping us here
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