Can i do it with twenty
Hi. I am new to twenty. I've been searching for years for an open source tool with a nice UI like this one.
We currently have an own developed contact system/crm that I would really like to consider replacing by a tool like this but we have some specific requirements that I am not sure can be tunned into Twenty:
- we need multiple emails on companies with our own category/type definition each. We use this to push department contacts from another tool via API.
- we need companies to be classified and searched for by categories and tags
- we need persons to be able to be related with various companies
- we need some companies to have a relation with others.... like headquarter, subsidiary, related, etc
Also wondering how normally everyone deals with email subscriptions. Our tool allows us to subscribe each email to different sources for subscriptions, this is type of mailchimp, mailgun, etc lists that once defined can be subscribed or unsubscribed. I understand that webhooks would allow me to do that but wondering how one would deal with it for massive subscriptions, this is... doing a selection of companies (or persons) based on X and the making sure they are all subscribed to an specific list. Currently, we do this with async workers/queue.
I would be most grateful if someone could clarify if this, with sufficient development, can be archieved with Twenty. Also if there are a directory of developers willing to do something like this.
4 Replies
Unknown User•8mo ago
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Hi Felix, thanks for taking the time to reply.
Some of those are important limitations in our case, but I will keep an eye on the project, which visually looks way better than most of similar CRMs around.
As a suggestion, and considering your interesting open model for custom fields, the possibility of building relations there would mean a great flexibility as in the case I was exposing of relations between companies.
As for the email question, I was not necessarily talking about direct outbound mail as of meanings of maintaining subscriptions lists on other platforms (mailchimp, etc).
I see in most CRMs a lack of detail to turn them into a unique base for contacts that can be used in other apps or projects via API. Is probably a specific requirement of us, but we use a second value on company emails (and telephones) (category type) to catch the correct email of each department, for example for other apps via API. We also subscribe some of those emails to mailing lists.
Unknown User•8mo ago
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Good to know, thanks.
Unfortunately, our React/Nest developing capabilities are rather limited at the time being, open to meet developers willing to consider it.