Site is working on my side but is down on speed tests and uptimerobot

Hey, my site is working perfectly on my end (both on desktop and mobile), but when I run a Cloudflare speed test, it fails. It's also down on uptimerobot (https://stats.uptimerobot.com/7eg2tZKYZE) I'm so confused I can send you the link to it in DMs if needed.
52 Replies
bun
bun8mo ago
i cant open the site perosnally maybe its just cached for you
KURAMA
KURAMAOP8mo ago
You can't open which site?
KURAMA
KURAMAOP8mo ago
Can you screenshot it?
bun
bun8mo ago
No description
KURAMA
KURAMAOP8mo ago
Oh alright then, so I didn't manage to reroute it lol Any idea how to?
KURAMA
KURAMAOP8mo ago
I thought this would work
No description
Chaika
Chaika8mo ago
you can't do CNAME on apex, it's against DNS Spec. Some providers will automatically flatten it/support flattening it, and some won't. That also would only work if your apex was added in CF Pages as well, which isn't possible unless you're using CF DNS
KURAMA
KURAMAOP8mo ago
Oh damn, didn't know that.. Do you know of a workaround way to fix it in my case?
Chaika
Chaika8mo ago
Why not just use CF DNS? It's going to be faster then namecheap and you get all of Cloudflare's features/etc, completely free as well
KURAMA
KURAMAOP8mo ago
I'm not sure how to set the whole thing up, I've bought the domain on namecheap and hosted the site with CF pages but apart from that I'm a bit confused
Chaika
Chaika8mo ago
How to use CF DNS? You just add your website in the Cloudflare dashboard under Websites -> Add Site, and change the nameservers at Namecheap: https://developers.cloudflare.com/dns/zone-setups/full-setup/setup/ https://www.namecheap.com/support/knowledgebase/article.aspx/767/10/how-to-change-dns-for-a-domain/
Cloudflare Docs
Change your nameservers (Full setup) · Cloudflare DNS docs
If you want to use Cloudflare as your primary DNS provider and manage your DNS records on Cloudflare, your domain should be using a full setup.
KURAMA
KURAMAOP8mo ago
What's the difference between doing it this way (adding CF's nameservers etc.) and doing CF's automatic "Custom domains" process? I tried the first way without success, dead end, so I tried the second way and it worked Now I just need to know how to redirect ------.com to www.------.com
No description
KURAMA
KURAMAOP8mo ago
That's basically the only issue I have
Chaika
Chaika8mo ago
Custom Domain in Pages Project is just the ability to add Custom Domains which serve your Pages Project Changing nameservers allows you to use the entire Cloudflare CDN as normal, including the ability to add apex domains/non-www in Pages. You get control over the waf/security settings, all of the redirect rules/other options, etc plus namecheap's dns is just going to be slower then CF's
KURAMA
KURAMAOP8mo ago
Ah alright I think I get it I'm gonna try then, thank you Then I need to wait up to 24 hours and receive an email, then non-www will correctly redirect? @Chaika
Chaika
Chaika8mo ago
once your domain is active in Cloudflare, you can either add your apex as a Pages Custom Domain, or add a redirect for it yea the way you showed here, if it was setup in CF, would just serve the website on your root as well. CNAMEs are not redirects.
KURAMA
KURAMAOP8mo ago
Oh I thought they were, my bad how do I add the redirect? themultiversealliance.com/* to www.themultiversealliance.com/$1 I suppose
Chaika
Chaika8mo ago
you could use page rules yea, once you get it added in Cloudflare people usually go the other way around (www to apex/non-www), but it's up to you
KURAMA
KURAMAOP8mo ago
Tbh I have no idea what "apex" means lol, not familiar with that term That's why I was gonna go for the less common workaround
Chaika
Chaika8mo ago
ah sorry themultiversealliance.com -> apex/root www.themultiversealliance.com -> subdomain
KURAMA
KURAMAOP8mo ago
Ohhh So I do that with page rules right
Chaika
Chaika8mo ago
Page Rules is one of the options you can use to do redirects yea
KURAMA
KURAMAOP8mo ago
Alright thanks!
KURAMA
KURAMAOP8mo ago
Imma try this
No description
Chaika
Chaika8mo ago
did you change your nameservers in namecheap to the ones CF gave you?
KURAMA
KURAMAOP8mo ago
Yes Hopefully it doesn't take too long for the changes to propagate..
Chaika
Chaika8mo ago
just double checking you didn't do it under their DNS tab which wouldn't do anything
KURAMA
KURAMAOP8mo ago
yep! custom dns, pasted both nameservers and hit save/confirm
Chaika
Chaika8mo ago
starting to see it updated in a few locations, just gotta give it some time, and then some time after that for your local dns resolver cache to expire
KURAMA
KURAMAOP8mo ago
got it, where do you see that it's getting updated btw? or is it just an assumption
Chaika
Chaika8mo ago
You can query the authoritive nameservers for com. For example, in linux using dig
dig com ns +short
a.gtld-servers.net.
b.gtld-servers.net.
c.gtld-servers.net.
d.gtld-servers.net.
e.gtld-servers.net.
f.gtld-servers.net.
g.gtld-servers.net.
h.gtld-servers.net.
i.gtld-servers.net.
j.gtld-servers.net.
k.gtld-servers.net.
l.gtld-servers.net.
m.gtld-servers.net.
dig com ns +short
a.gtld-servers.net.
b.gtld-servers.net.
c.gtld-servers.net.
d.gtld-servers.net.
e.gtld-servers.net.
f.gtld-servers.net.
g.gtld-servers.net.
h.gtld-servers.net.
i.gtld-servers.net.
j.gtld-servers.net.
k.gtld-servers.net.
l.gtld-servers.net.
m.gtld-servers.net.
dig themultiversealliance.com @a.gtld-servers.net ns
;; QUESTION SECTION:
;themultiversealliance.com. IN NS

;; AUTHORITY SECTION:
themultiversealliance.com. 172800 IN NS irena.ns.cloudflare.com.
themultiversealliance.com. 172800 IN NS porter.ns.cloudflare.com.
dig themultiversealliance.com @a.gtld-servers.net ns
;; QUESTION SECTION:
;themultiversealliance.com. IN NS

;; AUTHORITY SECTION:
themultiversealliance.com. 172800 IN NS irena.ns.cloudflare.com.
themultiversealliance.com. 172800 IN NS porter.ns.cloudflare.com.
KURAMA
KURAMAOP8mo ago
Oh nice! I don't have a linux machine but that's very good to know
Chaika
Chaika8mo ago
of course, doing so is bypassing every layer of caching, so it'll take a bit for it to propagate down/cache to expire
KURAMA
KURAMAOP8mo ago
Yeah, I don't know why my browser's cache expires very.. slowly to say the least I have to try on my phone to see the changes quicker
Chaika
Chaika8mo ago
probably because you are using your ISP's DNS Resolver (which is default), and sometimes they ignore ttl/cache for longer then they should
KURAMA
KURAMAOP8mo ago
Yeah I assume that is the case
bun
bun8mo ago
@Chaika cloudflare domains automatically have cloudflare dns right?
KURAMA
KURAMAOP8mo ago
Hey @Chaika, wanted to know if you knew how to fix that: Whenever I set up CF DNS (so using the two nameservers and all that), my domain just straight up doesn't work anymore Any help is appreciated
Chaika
Chaika8mo ago
Registrar domains are forced cf dns yea You have a Cloudflare redirect on www to your root/apex, and your root/apex is pointing at Namecheap URL Forwarding You want your root/apex to show the pages site, right? If so, go into your Pages Project -> Custom Domains and add your root (themultiversealliance.com) as a new Custom Domain, and let it replace the record
KURAMA
KURAMAOP8mo ago
Thanks for responding! Isn't that what I already have though?
No description
Chaika
Chaika8mo ago
no, you can see your root domain (themultiversealliance.com) is not going to Pages.
KURAMA
KURAMAOP8mo ago
Oh, what's the ip for?
Chaika
Chaika8mo ago
Now that you are using CF DNS, you can have a CNAME on your root/apex. Just navigate to your Pages Project -> Custom Domains and add your root (themultiversealliance.com) as a new Custom Domain, and let it replace the record
KURAMA
KURAMAOP8mo ago
So I keep this one and I make a new one for themultiversealliance.com?
No description
Chaika
Chaika8mo ago
Yes, that's fine.
KURAMA
KURAMAOP8mo ago
Thank you, will do that now
KURAMA
KURAMAOP8mo ago
And since I use CF for DNS, I don't have to do that, correct? I assume it already did it automatically
No description
Chaika
Chaika8mo ago
Check your DNS Records and see. It should have replaced the record automatically if your website active in Cloudflare
KURAMA
KURAMAOP8mo ago
Yeah seems like it now works! Not on my phone though but I assume I just need to give it some time
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