V
VALORANT•8mo ago
JustAPenguin

I need help please!

Unjustly banned, error code 152, i am seeking help for the 6th day
20 Replies
lyra
lyra•8mo ago
hello, Typically a van 152 hwid ban will last 4 months if it's your first time and be permanent on your second ban. There is always an option to appeal the ban incase it was unfair by going to riot support (A link will be provided where you can do so). Riot respond within 3-4 days. Sad news tho, the valorant account where you got banned on, will be deleted and you will have to create a new one 😔 Hope this helps :aniheart: ;van152
VANGUARD
VANGUARD•8mo ago
The error code Van 152 indicates a hardware ID ban. This ban typically lasts around 4 months. You can appeal and discuss your ban on the official support page by using the link below. Submit a support ticket here: https://support-valorant.riotgames.com/hc/en-us/requests/new
JustAPenguin
JustAPenguinOP•8mo ago
i know that it is 4 months and ik that i should contact the support through the website. But a bot keeps replying and whenever i ask for a human they treat me so bad and say they wont change their minds and they close the ticket. Even tho i said please dont close the ticket they did. that is why i came to seek help here
lyra
lyra•8mo ago
has a person from riot talked to you or only the bot?
JustAPenguin
JustAPenguinOP•8mo ago
i got this answer
No description
JustAPenguin
JustAPenguinOP•8mo ago
the ticket number typed was refering to the bot ticket i am being treated as if i am mentaly ill or something
lyra
lyra•8mo ago
id say it appears that riot has decided your ban was fair, so im affraid you will need to wait out the 4months
JustAPenguin
JustAPenguinOP•8mo ago
okay but atleast tell me why
lyra
lyra•8mo ago
third party programs programs that gives you an unfair advantage
JustAPenguin
JustAPenguinOP•8mo ago
yes ik this is what i got accused of but there is no clue or proof that i did something i asked for proof they just wont give i had nothing but discord and spotify in the background and my anti virus no one is believing me i have been playing val since beta league for 11 years why on earth would i break bad
lyra
lyra•8mo ago
when getting a ban Vanguard (riots anti cheat) has flagged a program for (usually) modifying the game memory which is prohibited. When a ban is put in place there will be logs sent to riot that can be used for a manual review.
JustAPenguin
JustAPenguinOP•8mo ago
yes i need the manual review that is way i came here
lyra
lyra•8mo ago
You have gotten it when you sent an appeal to riot I understand your frustration, this is a community-owned server and issues like this fall within riots jurisdiction. We are limited in our ability to intervene.
JustAPenguin
JustAPenguinOP•8mo ago
this can't be true i really did nothing I got banned on the 25th and i legit had a tournament on the 26th why on earth between all days would i cheat and risk it
lyra
lyra•8mo ago
I understand how you feel but there is nothing we can do, riot has said no and thats it you would need to wait the 4 months if its your first ban
JustAPenguin
JustAPenguinOP•8mo ago
riot havent checked deeper into the matter, i know they didnt because i really did nothing. i dont want someone here to remove the ban after i say some words i want someone to check deeper than the system does
mydachyo ;3
mydachyo ;3•8mo ago
Unfortunately, the number of erroneous Vanguard bans is almost zero, the policy is that the bans issued by the anti-cheat are not removed by the support service.
If you had actually received the ban by mistake, it would have been lifted.
JustAPenguin
JustAPenguinOP•8mo ago
can blitz.gg cause a ban? okay i understand and i know how Vanguard works because im a sofware engineer and programmer. But atelast i want the proof or the name of the app or scrip i used is that really much to ask? please?
lyra
lyra•8mo ago
im pretty sure they are not allowed to give out that information
JustAPenguin
JustAPenguinOP•8mo ago
Is there anything I can do on my laptop so that I prevent this from happening after I wait for 4 months? since it won't be lifted no matter how hard i try i want to know what to do for the future
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