VAN RESTRICTION ERROR

hi guys can someone help me with van restriction problem? its showing me to enable tpm 2.0 and secure boot even though i am on windows 10 and my pc doesnt support both of them

AuraOP•3/28/24, 3:49 PM

@jidat (i am really sorry for the ping)

Jidat•3/28/24, 3:50 PM

Press win+r on keyboard
Type msinfo32
Show screenshot of the app that opens

Jidat•3/28/24, 3:50 PM

Also
Press win+r on keyboard
Type tpm.msc
Show ss

AuraOP•3/28/24, 3:52 PM

AuraOP•3/28/24, 3:52 PM

@jidat

Jidat•3/28/24, 3:52 PM

That pc is ancient

JJidat That pc is ancient

AuraOP•3/28/24, 3:53 PM

lmao ik it worked fine for years

AuraOP•3/28/24, 3:53 PM

now its causing problems

JJidat That pc is ancient

AuraOP•3/28/24, 3:54 PM

i get around 60fps after changing the resolution and i play it from years but it suddenly started giving me this error? please help me i cant play valorant from like a month

Jidat•3/28/24, 3:55 PM

So first of all

Jidat•3/28/24, 3:55 PM

Ur pc simply doesn't support TPM 2.0

Jidat•3/28/24, 3:55 PM

That thing is so ancient that it might give issues trying to turn secure boot on

Jidat•3/28/24, 3:55 PM

Do u even have a secure boot option in ur bios?

JJidat Do u even have a secure boot option in ur bios?

AuraOP•3/28/24, 3:56 PM

no lmao

Jidat•3/28/24, 3:57 PM

Then u can't do anything

Jidat•3/28/24, 3:57 PM

;support

VANGUARD•3/28/24, 3:57 PM

The community help forum is managed by the community and does not offer any official Riot support. You can create a support ticket at https://support-valorant.riotgames.com/hc/requests/new for official support.

AAura Click to see attachment

Jidat•3/28/24, 3:57 PM

Make a ticket and show them these

Jidat•3/28/24, 3:57 PM

And tell them u don't have a TPM chip and no option to turn securd boot on in the bios

AAura hi guys can someone help me with van restriction problem? its showing me to enab...

Jidat•3/28/24, 3:58 PM

Show this too

JJidat Then u can't do anything

AuraOP•3/28/24, 3:58 PM

i contacted valorant support and they told me to disable Addressing Virtualization-based security (VBS) settings on Windows 10 but it still didnt work

JJidat Show this too

AuraOP•3/28/24, 3:58 PM

i already contacted them and i created a new ticket today

Jidat•3/28/24, 3:59 PM

Yeah u need to email back to them and say u disabled it and show it being disabled in msinfo32

AAura i already contacted them and i created a new ticket today

Jidat•3/28/24, 3:59 PM

Did u show them msinfo32 and tpm.msc?

Jidat•3/28/24, 3:59 PM

Also told them u simply don't have an option to turn them on?

JJidat Yeah u need to email back to them and say u disabled it and show it being disabl...

AuraOP•3/28/24, 4:02 PM