Cloudflare MFA Codes are not sent

I have lost my Cloudflare's MFA codes, so I raised the request to send the codes again. For this I have verified my device, and cloudflare mentions that within 5 days the codes will be sent. It has been almost a month since I raised a request, and since then I'm continously raising it every 5 days, but till now I haven't got my codes, so do anyone have an idea of how I can recover my account?
11 Replies
Akama Aka
Akama Aka8mo ago
Zero trust?
yash2843
yash2843OP8mo ago
Yes, and DNS also. Basically of dashboard.cloudflare.com
Akama Aka
Akama Aka8mo ago
:0082anime_huh: the backup codes can be downloaded from the Website directly
yash2843
yash2843OP8mo ago
I cannot login to my account, so how can I download them?
Akama Aka
Akama Aka8mo ago
Then thats bad and as far I know CloudFlare cant really do something due to security reasons
yash2843
yash2843OP8mo ago
So, why cloudflare gives this message?
No description
Akama Aka
Akama Aka8mo ago
Then get in contact with cloudflare by contacting the support. Because nobody here can do something about that except to say get in contact with support or wait
yash2843
yash2843OP8mo ago
That's my question, how can I reach them? To raise the support request, I need to login to dash.cloudflare.com., but that's my issue that I'm not able to login to dash.cloudflare.com
Akama Aka
Akama Aka8mo ago
Then create a new one and do it with that but add your email address from the Cloudflare account you don't jave access to it.
yash2843
yash2843OP8mo ago
My old account had various configurations that I did over time, can those configurations be transfered to the new account, that I will be creating?
Akama Aka
Akama Aka8mo ago
At first just get in contact with the support
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