VAL 5 Error Code
haven't properly played since beta release, reinstalled around act 5 to play for a week then uninstalled it
trying to reinstall it now to play with friends, but upon trying to load up a game/practice mode i'm met with this error message that goes along the lines of "VAL 5 Error code, lost connection restart your game"
i went to services, vgc is disabled and when i try to start it up again i get another error
ive tried a multitude of fixes but none have worked so far
Solution:Jump to solution
Download iobit unlocker
Navigate to C:\Windows\System32 and in the search box, type "flashud"
Drag any file with "flashud" in it's name AND is also a .sys file, and place it into the iobit unlocker....
161 Replies
Open task manager
Then details
Close evry valorant,riot client and vanguard related apps/services
Open control panel
Uninstall programs
Uninstall riot vanguard
Open cmd as admin and type these commands:-
1) sc delete vgc
2)sc delete vgk
Navigate to ur C drive then program files and find vanguard folder and delete it.
Then open riot client and click update
Restart ur pc after the update.
tried that
Do it like this again
like you just said above?
Yes
ite
@jidat has not worked
Open task manager
Then startup
Show ss
Enable vanguard tray notification
Then restart ur pc
tried it
didnt work.. same error
Keep it enabled
Do this again
ite
when im at the cmd prompt part, its saying
Yeah thats normal
same error
@jidat
Show task manager again
which party
Part
^^
Download and install a software named autoruns
ite
The second from the top
ite
what do i do onit
Disable anything red or yellow
Also before you do that press file then run as admin
And then disable stuff
err
theres one in the drivers file in system32 called usbscan
its red you sure i should disable that
Yep
below it is VGK
the vanguard one
Don't disable anything having to do with vanguard
ite
ive disabled all the red/yellow ones
what shall i click now
now restart your pc
done
Try the game
same thing
Same error
Ok we need to enable vgc manually
also check if vgk is running
how shall i do this
@Saucywan is it fine if we turn off windows driver signature?
Services.msc
If secure boot is running we cant
done
Find vgc
And try to start it
@jidat @Saucywan
just woke up again
- Press the Windows key + R to open the Run dialog box.
- Type "services.msc" in the Run dialog box and press Enter.
- In the Services window, find the "VGC" service.
- Right-click on the "VGC" service and select "Properties".
- In the VGC Properties window, make sure that the "Startup type" is set to "Automatic".
- If the Startup type is not set to "Automatic", click on the dropdown menu and select "Automatic".
- Click on the "Start" button to start the VGC service.
- Click on "Apply" and then "OK" to save your changes.
done
yeah nothing is seeming to work ðŸ˜
setting it to automatic still refused to run it
Show msinfo32
secure boot state
it should be on
says unsupported
did you try to see it from the bios
check what is says
@sigmaseal
err one sec
do you know how to do it/
?
nope
you have to go to your bios settings
ite
ill watch a guide and do it rq
windows?
which
10
motherboard?
@sigmaseal
how do i err
found out
motherboard name?
asus
msi
or somethn
msinfo32 says lenovo
Whats ur bios mode?
Yeah no
Let's not break their computer today
may i ask
whatd break and how
legacy
They were going to tell you to turn on secure boot
By doing which would make your Windows operating system not be able to boot
Damn
bro wdym
Can we turn off the signature driver then?
stop spreading shit
hes lying
He is saying correct mate
Yeah
secure boot state is required to run valorant
It would make their pc unable to boot
They are in legacy
Not uefi
dayum
im sorry
Turning on secure boot would literally break their computer
im sorry
how could you run valorant if your operating system doesnt boot
Blawg
Also its not REQUIRED to have it turned on for all systems
We should turn on secure boot. We're just going to have to switch you to UEFI first
@sigmaseal u on win11?
he on 10
windows 10
pc doesnt support 11
Then there shouldn't rly be a need to do that
Just disable windows signature drivers and turn vgc on manually
err
how do i do that]
The signature drivers are what is stopping u to do that btw
.
I gtg
Saucy tell em
:jrhe11: :jrhe11:
die
open cmd as admin
enter
ok what next
Did you enter the command yet?
yeah
Yeah do it again because I accidentally put on
Copy the command again
done it again
Restart your pc
done
restarted it
vanguard notified me
Vanguard has detected incompatible software on your device
Can you show me please
notification was too fast
actually found it
clicking it done nothing
did you try reinstalling the whole sh*t?
@sigmaseal
vanguard?
multiple times
Can you press on it please
did
It should give you a pop up not just a notification
it disappeared
Restart your computer and it will come back
i think id have to restart my pc again
^
So I'm pretty sure it's just something on your computer um that's breaking your game
its in the notification tray
clicking it didnt do anything
just made it go awya
And you don't get a pop up
Let me try to get a photo
^
Something like this
yeah i dont get that
just a notification, when i click it it goes away
Try to launch the game
launched it
do i try go into practice or something
Yup
same error
So it's definitely some software on your computer
I'm going to go ahead and try a clean boot
what shall i do
How to perform a clean boot in Windows - Microsoft Support
Describes how to use the clean boot process to troubleshoot a problem in Windows 8.1, Windows 8, Windows 7, or Windows Vista.
Important: After you click the 'Disable All' button, find 'vgc' and re-check that one.
also don't disable vanguard in task manager
ite
did everything there
do i restart my pc now
You followed everything?
And you follow the instructions to return on vgc
And in task manager you didn't disable Vanguard?
yeah
did everything
And then you restarted your system?
yeah
Yeah we got the pop up :D
err
what do i do now
We're just going to delete that file
ite
so just go to it and delete it?
Solution
Download iobit unlocker
Navigate to C:\Windows\System32 and in the search box, type "flashud"
Drag any file with "flashud" in it's name AND is also a .sys file, and place it into the iobit unlocker.
Click the arrow next to "unlock" and select "unlock and delete". there should be 2 flashud files of the type .sys so repeat this for the other file
Restart your pc.
downloaded it, theres no search option
In file explorer
ah
There will be like a search thing in the top right
You can see there are two of those
unlock and delete both?
Yup
done
restart pc now?
Yup
dont i have to get out of safe boot
nope
ok
ok done
restarted it
what now
Try the game
It worked
Hooray :SteamHappy:
:PeepoClap:
Thanks
also about err
safe boot
what do i do with that
Just undo all the changes
And see if it still works
ite