Bazzite-nvidia (KDE) keeps freezing

Hi, I want to try switching to Bazzite as my OS so I’ve installed it on my secondary NVMe drive for dual-booting (windows 11 originally). Ever since the initial setup and continuing onwards through the desktop experience, the whole screen freezes randomly after some time, becoming entirely unresponsive and requiring me to reboot my whole PC. I’m using RTX 3080 Ti and Ryzen 9 5900X so the hardware should be compatible. I’m at a bit of a loss where to even begin trying to debug this, does anyone have any idea what might be the issue or where to start looking? Thank you for any help
23 Replies
tryhardsoccermomswag
after rebooting i would take a look at the logs: easiest way to do without screwing about in the terminal is to install the Logs application (it's a flatpak and GNOME images have this preinstalled i think) sudo dmseg | fpaste send the link it outputs here too after another crash too
mousesama
mousesamaOP9mo ago
I'll try tomorrow, if I can get it installed and get the logs, every time I reboot it's just a matter of time before things freeze, sometimes it takes just few seconds, somtimes several minutes. I'll get back to you as soon as I can, thanks for the tip.
tryhardsoccermomswag
this probably doesn't matter, but do you use wayland or X11? i know nvidia drivers have issues with wayland, but i doubt it would cause the desktop to freeze like this wayland is the default so if you didn't specifically change it to X11 in the login screen, then it's on wayland. would be a way to see if that changes anything, but we would prefer the logs ofc and yeah it can all tomorrow np
mousesama
mousesamaOP9mo ago
Wayland, the default. I literally couldn't get past the Bazzite Portal inital setup thing before the freeze.
tryhardsoccermomswag
ah ok.. so it's pretty bad. yeah logs would be helpful whenever you can
mousesama
mousesamaOP9mo ago
Yeah, I'll get that available ASAP, it's past midnight now here so I'll do it tomorrow. Again, thanks for all the help ❤️
mousesama
mousesamaOP9mo ago
Here's the dmesg output: https://paste.centos.org/view/d1f59445 Attached logs from the Logs app, though it's rather unwieldy. I ended up reinstalling the whole OS, it froze on me in the setup on creating partitions, on reboot and another install attempt worked ok. I was able to use the OS just fine for a long time, setting things up, when it froze on me shortly after I ran pacman -Syu inside a newly made bazzite-arch distrobox. Also, it's probably unrelated but having a weird issue with the task manager where it remains in broken half-responsive state (can click on some things to launch them but doesn't respond to any hover or reflect the state of my opened windows). This only applies to the main screen panel, the ones on my other screens are fine.
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mousesama
mousesamaOP9mo ago
Shortly after sending this message I got another freeze while I was in the middle of attempting to use edit mode of the panel
tryhardsoccermomswag
that log seems to indicate a ton of drive errors have you ran an operating system before bazzite on this drive? run a SMART test on this drive
sudo smartctl --info /dev/nvme0n1 -a
sudo smartctl --info /dev/nvme0n1 -a
assuming it's /dev/nvem0n1 you an stick | fpaste at the end too
mousesama
mousesamaOP9mo ago
I ran my windows on my other NVMe. This one I used just for SteamLibrary before trying Bazzite on it. Heres's the output of the SMART test: https://paste.centos.org/view/5d633dc2 Never had any issues with it on my Windows install. The weird thing also is, I've been experiencing freezes in Bazzite setup already, just running off the USB stick.
tryhardsoccermomswag
You mean you have issues with our installer?
mousesama
mousesamaOP9mo ago
I have issues with both. I booted off the USB stick to install Bazzite, at random times (whether during setting keyboard, configuring admin user or even just during the install process itself), everything would randomly freeze and be unresponsive. After several attempts, I managed to successfully install the OS but the issue continued - random freezes with everything unresponsive, no mouse movement, clock doesn't change on screen. This is a bit anecdotal but it does feel like on average, after each freeze and reboot, it takes longer and longer before the system completely freezes again, but so far keeps happening eventually every time.
tryhardsoccermomswag
someone else had similar issues recently but they had a bad ram stick But you mention windows is fine
mousesama
mousesamaOP9mo ago
Yeah, I can use my Windows without any problems, nothing changed in that aspect.
Noel
Noel8mo ago
This is being used as a data drive though. So windows isn't installed on this drive that is having problems. Based on what I'm seeing, there are definitely errors on the drive. Even if SMART is passing.
mousesama
mousesamaOP8mo ago
So you'd suggest trying a different drive entirely?
Kyle Gospo
Kyle Gospo8mo ago
yes, you are definitely having signs of drive failure on that one
mousesama
mousesamaOP8mo ago
Thanks for the help. Though not sure why it was freezing on the installer from USB stick already if it's the drive issue, but fingers crossed using a different one will fix it. Thanks again ❤️
tryhardsoccermomswag
yeah this is weird unless your USB stick is also dying. if you do try a different drive and the same thing happens, let us know.
HikariKnight
HikariKnight8mo ago
on some systems trying to write to a drive that is iffy (either due to usb hiccups or a drive failing) will freeze the system until the system gives up waiting for a response from the drive happens on windows too as i had to help debug something similar for my ex about 1 month ago
mousesama
mousesamaOP8mo ago
Well, got a new drive, installed on that using a new freshly downloaded ISO (verified hashsum too) and it still keeps on freezing after boot so unfortunately, I think I'll give up on this for now and maybe try again later down the line
©TriMoon™
©TriMoon™8mo ago
Are you by any chance using overclocking in your BIOS? If so try disabling that. It might be caused by the memory RAM chips getting corrupted at higher speeds.
mousesama
mousesamaOP7mo ago
I did actually disable my XMP profile, thinking it might be because of it, but there was no change, sadly.
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