404 No thread found

Im geeting this error after button selection.Kindly help. { "status": 500, "body": { "message": "404 No thread found with id '2024-03-22T05:22:32.354Z'.", "code": "INTERNAL_SERVER_ERROR", "data": { "code": "INTERNAL_SERVER_ERROR", "httpStatus": 500, "path": "continueChat" } } }