MFA reset for user

I am a Super admin in our tenant. One of the staff here did not save there backup codes and reset there phone. Is there any where to reset there MFA or get a onetime bypass code for them to reset it?
2 Replies
Chaika
Chaika9mo ago
These links may help, but they only work when logged out  If you know the email: https://dash.cloudflare.com/forgot-password If you know the email and have 2FA issues: https://dash.cloudflare.com/login-help If you don’t know the email: https://dash.cloudflare.com/forgot-email
If the account is Enterprise:
Enterprise customers: please contact your Customer Success Manager.
Milso
MilsoOP9mo ago
OK ill try that for the user. Thank you
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