V
VALORANT•8mo ago
wrapp

false permanent suspension of account and HWID ban

well.... my account recently got suspended on the account of usage of prohibited 3rd party software. I just had this randomly happen to my account after a few days when i logged back in. Obviously this might not convince anyone, but I do not use any such hacks or scripts (not even for mouse acceleration). I did submit a ticket and contacted riot, but it was pretty useless as they just flagged the case as "suspension was applied rightfully" (the irony lol). Few things to keep in mind that could have affected this ban(I'm not sure if they do): 1. I recently installed ubuntu and played around with kernel versions 2. I disabled secure boot for a bit, but it was a long time ago, and I could still play valorant for a while after it happened 3. Disabled system encryption to install ubuntu (BitLocker and stuff) 4. In "Core Isolation" settings on windows, 'memory integrity' is turned on and 'kernel-mode hardware enforced Stack Protection' is turned off 5. Also the whole reason I installed ubuntu was to use tensorflow, so i also had to install CUDA and cudNN. ETA: No way my account was hacked cuz i have 2FA turned on, so i would have received a mail Please help me out!! If not for lifting the ban on the account, I atleast need to eliminate future threats on my PC
reply on initial ticket submission
reply sent when asked about the ban duration on account and hardware
reply when asked what kind of software/script was detected on my device
55 Replies
Hello
Hello•8mo ago
I got the same ban\
wrapp
wrappOP•8mo ago
huh! was the reason "3rd party software usage" ?
Hello
Hello•8mo ago
yes and its hardware ban
wrapp
wrappOP•8mo ago
mad
kelp juice
kelp juice•8mo ago
question about hardware ban if your just reinstall pc would that get you unhardware banned?
Hello
Hello•8mo ago
no
wrapp
wrappOP•8mo ago
nope
kelp juice
kelp juice•8mo ago
oh ok
wrapp
wrappOP•8mo ago
it depends on your hardware serial numbers
kelp juice
kelp juice•8mo ago
even if like reset bios
'_'
'_'•8mo ago
To any riots, why are my mate gets a ban for no reason. never hacked, nevery anything. Why a false ban, not fun lol
kelp juice
kelp juice•8mo ago
if your shut down then press F11 then you can totally reset everything exept operating system
Hello
Hello•8mo ago
unless u completely replace ur pc components u are not getting un hardwarebanned
Arii
Arii•8mo ago
you won't be resetting any of the stuff that actually matters
lyra
lyra•8mo ago
We understand your frustration, but as a community-owned server, issues like this fall within riots jurisdiction. Our community is limited in its ability to intervene. We apologize the constraints and recommend continuing direct communication with Riot Games for resolution.
wrapp
wrappOP•8mo ago
wait
lyra
lyra•8mo ago
The ban is "perm" (usally if its your first hwid ban it will get pardoned after 4months) and there is no way to get unbanned if riot says no ;van152
VANGUARD
VANGUARD•8mo ago
The error code Van 152 indicates a hardware ID ban. This ban typically lasts around 4 months. You can appeal and discuss your ban on the official support page by using the link below. Submit a support ticket here: https://support-valorant.riotgames.com/hc/en-us/requests/new
wrapp
wrappOP•8mo ago
how do i check when my acc got banned? can i do that?
Hello
Hello•8mo ago
what about val 61 ;val61
wrapp
wrappOP•8mo ago
just checked my downloads, and i installed a vpn to get japanese netflix
lyra
lyra•8mo ago
Im not sure but you could ask Riot, However I cant promise they will give you an answer
wrapp
wrappOP•8mo ago
feel like its this
lyra
lyra•8mo ago
Vpns shouldnt get you banned
wrapp
wrappOP•8mo ago
idk though well... nvm then
lyra
lyra•8mo ago
I use a vpn time to time and have no problem
Arii
Arii•8mo ago
you can speculate all you want but its not gonna get you anywhere riot will never mention what got you banned
wrapp
wrappOP•8mo ago
well... im not really trying to get my account unbanned, the HWID ban will be pardoned once the 4 months is over and as long as i still dont have the scripting software
lyra
lyra•8mo ago
A val 61 ban is not from cheating but however from repeated bad behaviour/dishonourable behaviour
wrapp
wrappOP•8mo ago
I'm just trying to figure out what caused it
Arii
Arii•8mo ago
they won't tell you sadly basically just assume any 3rd party software that changed the game in any way could be the cause
wrapp
wrappOP•8mo ago
yep
Arii
Arii•8mo ago
for all we know it could be your keyboard changing the memory a bit to allow faster keypresses literally impossible to figure out
lyra
lyra•8mo ago
*or hardware hacks like arudiuno and raspberry pi
kelp juice
kelp juice•8mo ago
oh ;van152
VANGUARD
VANGUARD•8mo ago
The error code Van 152 indicates a hardware ID ban. This ban typically lasts around 4 months. You can appeal and discuss your ban on the official support page by using the link below. Submit a support ticket here: https://support-valorant.riotgames.com/hc/en-us/requests/new
kelp juice
kelp juice•8mo ago
wowzer s
Arii
Arii•8mo ago
I've even seen some mouse softwares come with anti recoil these days :val_KekwSob:
lyra
lyra•8mo ago
tbh they are bannable but it takes along time for vg to find em :val_CatBigStare:
wrapp
wrappOP•8mo ago
i legit think its me deleting a bunch of kernel versions, idk why. With vanguard having ring 0 access and everything, it makes some sense.
lyra
lyra•8mo ago
It might be possible but as said there is no way we can know
wrapp
wrappOP•8mo ago
yea yea gotcha thanks anyways
Hello
Hello•8mo ago
thats crazy permaban and hwid ban for bad behavior they should tell me exactly what i said wrong tho i dont even say slurs
lyra
lyra•8mo ago
That seems very reasonably per toxicty is never good
Arii
Arii•8mo ago
I don't think riot HWID bans for anything but cheating unless of course you are the exception who has like 20 banned accounts
Hello
Hello•8mo ago
this is the first time ive been permad and the first full on suspension ive been comm banned before
Arii
Arii•8mo ago
then I seriously doubt its a HWID ban unless it says suspended due to 3rd party applications
Hello
Hello•8mo ago
it does say that when i first got the message, it said error code val 61 when i try to open it now it says 3rd party application
Arii
Arii•8mo ago
then you are banned for cheating if it says 3rd party application tough luck you can try appealing it but that's up to you
Hello
Hello•8mo ago
isnt error code val 61 supposed to mean bad behavior?
lyra
lyra•8mo ago
yep im not sure if its hwid tho but its a ban
wrapp
wrappOP•8mo ago
did ye submit a ticket mate?
Hello
Hello•8mo ago
yea i just keep getting automatic replies
Aruu
Aruu•8mo ago
please help i have the same issue with the account in which i have skins but i donot have hardware ban
Bradley
Bradley•8mo ago
False ban is really rare...if it's happening most of the time there's really something going on (you could be lying or totally not know abt it) I'm sorry to repeat this...they trust vanguard and not you...to the point that vanguard is introduced in league of legends too It's their bot that scans ur pc at kernel level, when you receive enough red flags from them...they ban you lastly we're a community of players from valorant...nothing much we can do to get u unbanned here just some of my opnions shared....if the officials do not care, we can't do much neither tc and play fair 😄 it's ok to suck cause being radiant get you no where too LOOL it's not like you're heading to VCT going up against Tenz
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