V
VALORANTβ€’11mo ago
Dayi

val 5 causes errors and that error cause another error :( help me

i have val 5 error i searched in youtube and they say go to vgc and start it and run it on automatic but when i click on start i get error Error 1053: The Service Did Not Respond to the Start or Control Request in a Timely Fashion i also searched that they told me to use wndows+R and type regedit and go to controls and create a file but when i click on control to do it it again gives me another error cannot display : error reading the value's contents [control] i went to youtube again and they say u need to right-click control and go to permission but it dosent allow me and keep giving me this erorr : cannot display : error reading the value's contents
206 Replies
Dayi
DayiOPβ€’11mo ago
please help i uninstalled vangard and now i cannot install it again
lyra
lyraβ€’11mo ago
Hi, After you have uninstalled VG (vangard) you will need to open the riot client. Then when you try to open valorant it will ask you to update. When the installation is complete you will need to restart your computer and VG should be working properly. Hope this helped:danceyea: / lyra
Dayi
DayiOPβ€’11mo ago
i have val 5 error i searched in youtube and they say go to vgc and start it and run it on automatic but when i click on start i get error Error 1053: The Service Did Not Respond to the Start or Control Request in a Timely Fashion i also searched that they told me to use wndows+R and type regedit and go to controls and create a file but when i click on control to do it it again gives me another error cannot display : error reading the value's contents [control] i went to youtube again and they say u need to right-click control and go to permission but it dosent allow me and keep giving me this erorr : cannot display : error reading the value's contents are you robat?
lyra
lyraβ€’11mo ago
no sir :agony:
Dayi
DayiOPβ€’11mo ago
ok so when i open riot launcher it dosent install it
lyra
lyraβ€’11mo ago
mind showing me?
Dayi
DayiOPβ€’11mo ago
i would love to screen share it for you but i also can do it as image anyone that u prefer
lyra
lyraβ€’11mo ago
screenshots would be preferd
Dayi
DayiOPβ€’11mo ago
sure
Dayi
DayiOPβ€’11mo ago
No description
lyra
lyraβ€’11mo ago
have you tried to restart your computer?
Dayi
DayiOPβ€’11mo ago
its been like this for 3 days i have tried so many things at first i had problem with starting game i tried to repair and stuff didnt work start to run vgc it gaved an error then tried fix that error which caused another errors
lyra
lyraβ€’11mo ago
i mean have you tried to restart your computer when you got this message?
No description
Dayi
DayiOPβ€’11mo ago
y so many times
lyra
lyraβ€’11mo ago
try this: "Step 1 -> Open Command Prompt in Administrator mode. Step 2 -> type in the following "sc delete vgc". Step 3 -> type in the following "sc delete vgk". Step 3.5 -> You gotta restart your PC now. Step 4 -> Now to go the C:/ProgramFiles/ and delete the Riot Vanguard folder. Step 5 -> Now just relaunch Valorant and it will say that you need to relaunch for Vanguard to install. Step 6 -> Relaunch a second time and everything will be fine."
Dayi
DayiOPβ€’11mo ago
No description
lyra
lyraβ€’11mo ago
step one ^^
Dayi
DayiOPβ€’11mo ago
No description
lyra
lyraβ€’11mo ago
you need to do step one ^^
Dayi
DayiOPβ€’11mo ago
oh sry again failed
lyra
lyraβ€’11mo ago
show screenshot again
Dayi
DayiOPβ€’11mo ago
No description
lyra
lyraβ€’11mo ago
skip the step 4
Dayi
DayiOPβ€’11mo ago
i dont have Riot Vanguard folder.
Saucywan
Saucywanβ€’11mo ago
:Lurkk:
Dayi
DayiOPβ€’11mo ago
😦 hi
lyra
lyraβ€’11mo ago
press win + r and type msinfo32 and send me a ss of the window that opened
Dayi
DayiOPβ€’11mo ago
No description
lyra
lyraβ€’11mo ago
ah alright open cmd as admin again then type shutdown /r /fw it will ask if you want to restart press confirm then you will be booted into bios when you are there i will contiune the next steps
Dayi
DayiOPβ€’11mo ago
ok i will restart it and pm u again
Saucywan
Saucywanβ€’11mo ago
Please do not DM people Keep it inside of the server
lyra
lyraβ€’11mo ago
Saucy being ma teacher rn :val_CatBigStare:
Dayi
DayiOPβ€’11mo ago
Sure
lyra
lyraβ€’11mo ago
are you in the bios now?
Dayi
DayiOPβ€’11mo ago
Y What should i do
lyra
lyraβ€’11mo ago
press the f7 key and you should be put in the advanced option after that there should be a tab called "boot"
Dayi
DayiOPβ€’11mo ago
Y
lyra
lyraβ€’11mo ago
Now click the Secure Boot option
Dayi
DayiOPβ€’11mo ago
What then
lyra
lyraβ€’11mo ago
Change "OS type" to Windows UEFI mode from other os
Dayi
DayiOPβ€’11mo ago
Then?
lyra
lyraβ€’11mo ago
click on "key managemnt" and send me a picture
Dayi
DayiOPβ€’11mo ago
I hope i be ablw to send photo by phone because i,m living in iran and its hard to do Cus discord is filter for me
lyra
lyraβ€’11mo ago
yea i understand
Dayi
DayiOPβ€’11mo ago
Its coming i hope it dosent failed
Dayi
DayiOPβ€’11mo ago
No description
lyra
lyraβ€’11mo ago
okay go back and save and exit there should be a tab called "Exit" press it then save and exit
Dayi
DayiOPβ€’11mo ago
Save changes reset?
lyra
lyraβ€’11mo ago
yes
Dayi
DayiOPβ€’11mo ago
Boe i should run valorant?
lyra
lyraβ€’11mo ago
not yet
Dayi
DayiOPβ€’11mo ago
What now?
lyra
lyraβ€’11mo ago
you need to delete C:\Riot Games
Saucywan
Saucywanβ€’11mo ago
Skip
Dayi
DayiOPβ€’11mo ago
but it containt 2 of my games league of legends and LOR
lyra
lyraβ€’11mo ago
ykw ignore me dont delete it
Dayi
DayiOPβ€’11mo ago
alright
Saucywan
Saucywanβ€’11mo ago
It should work now πŸ‘
Dayi
DayiOPβ€’11mo ago
let me open it
lyra
lyraβ€’11mo ago
try to reintsall vg now
Saucywan
Saucywanβ€’11mo ago
(Hopefully)
lyra
lyraβ€’11mo ago
teacher :val_CatBigStare:
Dayi
DayiOPβ€’11mo ago
no it dosent its not getting install
lyra
lyraβ€’11mo ago
:agony: SAUCYYYYYYYYYYYYYYYY :please::please::please::please::please::please::please:
Dayi
DayiOPβ€’11mo ago
πŸ€¦β€β™‚οΈ πŸ˜‚
Saucywan
Saucywanβ€’11mo ago
It's time to uninstall πŸ‘
Dayi
DayiOPβ€’11mo ago
valorant?
Saucywan
Saucywanβ€’11mo ago
and riot client
Dayi
DayiOPβ€’11mo ago
riot have league of legends with it i dont want to uninstall that 😦
Saucywan
Saucywanβ€’11mo ago
@lyra Instead of deleting the entire folder at: C:\Riot Games Just go inside of it and delete: Riot Client and Valorant
lyra
lyraβ€’11mo ago
you can install it again and all data will still be there dont worry
Dayi
DayiOPβ€’11mo ago
its hard to install because iranian dosent have a good network
Saucywan
Saucywanβ€’11mo ago
only riot client and valorant will be delete btw
Dayi
DayiOPβ€’11mo ago
it take days for me to install valorant again
lyra
lyraβ€’11mo ago
so C:\Riot Games\Riot Client and C:\Riot Games\Valorant
Saucywan
Saucywanβ€’11mo ago
if this is done Yup
lyra
lyraβ€’11mo ago
alright well either you reinstall or you wont be able to play valorant
Dayi
DayiOPβ€’11mo ago
ok then i will pm you tommarow or anytime that i got to install again i will copy league of legends πŸ€¦β€β™‚οΈ
Saucywan
Saucywanβ€’11mo ago
(Not needed)
lyra
lyraβ€’11mo ago
Please refrain from giving me a pm id much prefer if you would just ping me in this ticket ^^
Dayi
DayiOPβ€’11mo ago
sure should i uninstall it in control panel or just delete it in folder?
lyra
lyraβ€’11mo ago
control panel
Dayi
DayiOPβ€’11mo ago
alright Hello when i want to install vg in 20 percent or more of installation it gives me this error : We couldnt install a required dependency please try again. Restart your camputer ans reach out our support team When i click on retry it start downloading on 10 percent again @lyra Should i just let it install and dont click on retry?
lyra
lyraβ€’11mo ago
why not try it
Dayi
DayiOPβ€’11mo ago
I,m affraid i get to another error afterwards
lyra
lyraβ€’11mo ago
just try again ig idk tbh saucy is more experianced in this field
Dayi
DayiOPβ€’11mo ago
I select 4 time on retry Anx it keep coming Idk
Saucywan
Saucywanβ€’11mo ago
Show me please
Dayi
DayiOPβ€’11mo ago
No description
Saucywan
Saucywanβ€’11mo ago
C:\Program Files\Riot Vanguard Go here ^ Tell me if it exists If it does tell me what's inside of it
Dayi
DayiOPβ€’11mo ago
it dosent exist
Saucywan
Saucywanβ€’11mo ago
Ok Stop the download
Dayi
DayiOPβ€’11mo ago
ok
Saucywan
Saucywanβ€’11mo ago
Download Revo Uninstaller And see if riot vanguard is in the list
Dayi
DayiOPβ€’11mo ago
no only riot client @Saucywan
Saucywan
Saucywanβ€’11mo ago
How to perform a clean boot in Windows - Microsoft Support
Describes how to use the clean boot process to troubleshoot a problem in Windows 8.1, Windows 8, Windows 7, or Windows Vista.
Dayi
DayiOPβ€’11mo ago
should i start installing vg now?
Saucywan
Saucywanβ€’11mo ago
Yes
Dayi
DayiOPβ€’11mo ago
it just happend again what should i do now ?
Saucywan
Saucywanβ€’11mo ago
@lyra I’m not home rn Help :)
lyra
lyraβ€’11mo ago
neither am I help :BearHeart:
Dayi
DayiOPβ€’11mo ago
do u want to talk tomarrow?
Saucywan
Saucywanβ€’11mo ago
Yes
Dayi
DayiOPβ€’11mo ago
sure good night fellows
lyra
lyraβ€’11mo ago
I will be available at around 4am CET time
Dayi
DayiOPβ€’11mo ago
i dont know the timing bcs it diffrents i will try to check over and over
Saucywan
Saucywanβ€’11mo ago
I will be available at around the time I wake up πŸ‘
Dayi
DayiOPβ€’11mo ago
sure ❀️ gn
lyra
lyraβ€’11mo ago
no way you're going to sleep at a reasonable time
Dayi
DayiOPβ€’11mo ago
@Saucywan hi are u available to fix ?
Saucywan
Saucywanβ€’11mo ago
Do the clean boot
Dayi
DayiOPβ€’11mo ago
i did what u said i did this link
Saucywan
Saucywanβ€’11mo ago
Please show me A lot of people don't do it right So I have to confirm to make sure every step is done correctly Just go through the steps and show me a screenshot of the final result for that step
Dayi
DayiOPβ€’11mo ago
sure it might take a while internet is weak in iran
Saucywan
Saucywanβ€’11mo ago
Right
Dayi
DayiOPβ€’11mo ago
No description
Dayi
DayiOPβ€’11mo ago
here u go fianllyyy
Dayi
DayiOPβ€’11mo ago
No description
Saucywan
Saucywanβ€’11mo ago
I don't see vanguard
Dayi
DayiOPβ€’11mo ago
as i said yesterday i dont see neaither problem is install vangard remember?
Saucywan
Saucywanβ€’11mo ago
No OHHHH ok That's fine
Dayi
DayiOPβ€’11mo ago
so what should i do now?
Saucywan
Saucywanβ€’11mo ago
You turned on safe mode correct?
Saucywan
Saucywanβ€’11mo ago
this
No description
Dayi
DayiOPβ€’11mo ago
where i can find this
Saucywan
Saucywanβ€’11mo ago
Windows search Enter: msconfig
Saucywan
Saucywanβ€’11mo ago
No description
Dayi
DayiOPβ€’11mo ago
oh
Saucywan
Saucywanβ€’11mo ago
No description
Saucywan
Saucywanβ€’11mo ago
Then this
Dayi
DayiOPβ€’11mo ago
i should check safe boot?
Dayi
DayiOPβ€’11mo ago
No description
Saucywan
Saucywanβ€’11mo ago
hm It should be fine without it Restart your system
Dayi
DayiOPβ€’11mo ago
but i havent changed anything
Saucywan
Saucywanβ€’11mo ago
Restart your system and then try downloading
Dayi
DayiOPβ€’11mo ago
I dont know what happend but everything is got destroied Sound is mute And i cant connect to internet In my pc Did i disabled my drivers?
Saucywan
Saucywanβ€’11mo ago
Are you sure you followed the instructions correct? you press hide Microsoft Services correct? Here ^
Dayi
DayiOPβ€’11mo ago
Yes What should i do now?
Saucywan
Saucywanβ€’11mo ago
Because you didn't I can clearly see Microsoft services are disabled You did not check hide Microsoft services
Dayi
DayiOPβ€’11mo ago
There is a hide all microsoft services Benith everythinf Its checked βœ…
Saucywan
Saucywanβ€’11mo ago
No description
Saucywan
Saucywanβ€’11mo ago
Go back to here and uncheck it
Dayi
DayiOPβ€’11mo ago
Yes this is checked
Saucywan
Saucywanβ€’11mo ago
Then press enable all Please follow the instructions! ^ ^ ^ Now the enable all button should not be able to be clicked
Saucywan
Saucywanβ€’11mo ago
No description
Dayi
DayiOPβ€’11mo ago
Ok I did
Saucywan
Saucywanβ€’11mo ago
Press this
No description
Dayi
DayiOPβ€’11mo ago
look let me show u
Saucywan
Saucywanβ€’11mo ago
And make sure it is checked
Dayi
DayiOPβ€’11mo ago
No description
Saucywan
Saucywanβ€’11mo ago
^ ^
Dayi
DayiOPβ€’11mo ago
ok i did it now
Saucywan
Saucywanβ€’11mo ago
Then press disable all
Dayi
DayiOPβ€’11mo ago
ok
Saucywan
Saucywanβ€’11mo ago
then sent me a photo of the entire window
Dayi
DayiOPβ€’11mo ago
No description
Saucywan
Saucywanβ€’11mo ago
press ok And restart your system
Dayi
DayiOPβ€’11mo ago
What now
Saucywan
Saucywanβ€’11mo ago
Your using a vpn....
Dayi
DayiOPβ€’11mo ago
yes bcs i,m iranian discord is filter i cannot open discord without it
Saucywan
Saucywanβ€’11mo ago
you can't use a vpn That's why you can't download the game
Dayi
DayiOPβ€’11mo ago
no in downloading i will turn it off
Saucywan
Saucywanβ€’11mo ago
It's a security precaution against bans
Dayi
DayiOPβ€’11mo ago
its only for camputer discord so i can easly give u screen shots
Saucywan
Saucywanβ€’11mo ago
Restart your system
Dayi
DayiOPβ€’11mo ago
i did
Saucywan
Saucywanβ€’11mo ago
ok open riot client
Dayi
DayiOPβ€’11mo ago
alright
Saucywan
Saucywanβ€’11mo ago
And try to download the game and make sure no vpns are connected
Dayi
DayiOPβ€’11mo ago
yeah still got error let me turn on vpn and screen u
Saucywan
Saucywanβ€’11mo ago
And you're sure all of your Vpns are disconnected?
Dayi
DayiOPβ€’11mo ago
yes
Dayi
DayiOPβ€’11mo ago
No description
Dayi
DayiOPβ€’11mo ago
i only use one vpn which is windscribe
Saucywan
Saucywanβ€’11mo ago
You have three downloaded
Dayi
DayiOPβ€’11mo ago
if i click on retry yeah i have but i only use windscribe i have adguard , proton and many vpns but i only use wind
Saucywan
Saucywanβ€’11mo ago
Is your firewall disabled?
Dayi
DayiOPβ€’11mo ago
+ and anti virus are disable do u want to
Saucywan
Saucywanβ€’11mo ago
Please press win + r. Then, enter msinfo32. Then, send a photo of the app that opens
Dayi
DayiOPβ€’11mo ago
come to my pc?
Dayi
DayiOPβ€’11mo ago
No description
Dayi
DayiOPβ€’11mo ago
i can install and remote program if u want like A.Admin and stuff
Saucywan
Saucywanβ€’11mo ago
Download and Install autoruns
Dayi
DayiOPβ€’11mo ago
ok what now?
Saucywan
Saucywanβ€’11mo ago
did you download and install auto runs
Dayi
DayiOPβ€’11mo ago
its not installation
Dayi
DayiOPβ€’11mo ago
No description
Saucywan
Saucywanβ€’11mo ago
Let it load
Dayi
DayiOPβ€’11mo ago
No description
Dayi
DayiOPβ€’11mo ago
What now?
Saucywan
Saucywanβ€’11mo ago
Has it loaded more results? Because that’s a very empty
Dayi
DayiOPβ€’11mo ago
no
Saucywan
Saucywanβ€’11mo ago
Please uncheck the things in yellow
Dayi
DayiOPβ€’11mo ago
which one?
Saucywan
Saucywanβ€’11mo ago
The things that are highlighted in yellow uncheck them
Dayi
DayiOPβ€’11mo ago
one of them are connected to browser veepn is a browser extention
Saucywan
Saucywanβ€’11mo ago
Uncheck them
Dayi
DayiOPβ€’11mo ago
ok what now?
Saucywan
Saucywanβ€’11mo ago
Restart your system and try again I will not be available for the next hour or two @lyra :)
lyra
lyraβ€’11mo ago
:val_CatBigStare:
Dayi
DayiOPβ€’11mo ago
not fixed what now?
lyra
lyraβ€’11mo ago
i have no clue
Dayi
DayiOPβ€’11mo ago
πŸ€¦β€β™‚οΈ i guess this game is no longer for me thanks anyway have a nice time ❀️
Saucywan
Saucywanβ€’11mo ago
Make a ticket with riot
VANGUARD
VANGUARDβ€’11mo ago
The community help forum is managed by the community and does not offer any official Riot support. You can create a support ticket at https://support-valorant.riotgames.com/hc/requests/new for official support.
Saucywan
Saucywanβ€’11mo ago
^^

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