Pages not letting a custom domain that is already active on the same account

- Pages: parsepronto.pages.dev - Account: 07c88aeec26183ad7858dab8e040fd1e
6 Replies
GenieTheGamer
GenieTheGamerOP10mo ago
- Custom Domain: parsepronto.com A little more detail that could help, this custom domain and pages project was on a different account.
GenieTheGamer
GenieTheGamerOP10mo ago
Everything was moved over successfully, but when trying add the custom domain, and I keep getting this page.
No description
GenieTheGamer
GenieTheGamerOP10mo ago
It turns out the old account still had the domain associated to it, as soon as we removed the domain from that account I was able to complete the process of adding the custom domain.
Chaika
Chaika10mo ago
Good to know that fixes it, thanks for relaying that information. I've gotten that issue before myself, iirc it's because the domain_check looks at all the zones/domains your account has access to and if it hits the other one first in the other account, it uses that
Taylor
Taylor9mo ago
@Chaika I'm having this exact issue, I just removed the domain lock on Namecheap but i can't transfer it to Cloudflare since it's registered within the last 60 days. What else can I do? Do I need to remove certain records from the Cloudflare DNS?
Chaika
Chaika9mo ago
Can you make your own thread/post and include the domain name?
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