cannot open redeem page in game

i want to redeem my prepaid code in game but the page does not open plz help me fix this
Solution:
Check your account region it might be changed. This is because when the region changes, some of the countries are banned because of the US government. So they cannot purchase the in-game currency....
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Solution
silent
silent12mo ago
Check your account region it might be changed. This is because when the region changes, some of the countries are banned because of the US government. So they cannot purchase the in-game currency.

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