tpm 2.0 but i have 1.2

i cant update tpm
145 Replies
jidat
jidat9mo ago
Show msinfo32 and tpm.msc
SnØW_ƵƵ
SnØW_ƵƵOP9mo ago
No description
SnØW_ƵƵ
SnØW_ƵƵOP9mo ago
No description
maaron
maaron9mo ago
(translated by google lens)
No description
SnØW_ƵƵ
SnØW_ƵƵOP9mo ago
thx (im french)
jidat
jidat9mo ago
Yeah u can't update to 2.0 Contact support and they might lift the 2.0 restriction
maaron
maaron9mo ago
;support
VANGUARD
VANGUARD9mo ago
The community help forum is managed by the community and does not offer any official Riot support. You can create a support ticket at https://support-valorant.riotgames.com/hc/requests/new for official support.
jidat
jidat9mo ago
What does it say for manufacturer name?
maaron
maaron9mo ago
IFX original image
Saucywan
Saucywan9mo ago
:Eat: @jidat
jidat
jidat9mo ago
.
Saucywan
Saucywan9mo ago
Let's go Help @SnØW_ƵƵ
SnØW_ƵƵ
SnØW_ƵƵOP9mo ago
ok
jidat
jidat9mo ago
It can't be helped no?
Saucywan
Saucywan9mo ago
They're tpm module firmware can be updated from 1.2 to 2.0
jidat
jidat9mo ago
How do we know that? :val_CatBigStare: :val_CatBigStare: Cuz u never taught me that :val_CatBigStare: :val_CatBigStare: :val_CatBigStare: How do we check if the tpm chip has the latest firmware
SnØW_ƵƵ
SnØW_ƵƵOP9mo ago
but i try and i didnt succeed
Saucywan
Saucywan9mo ago
https://ftp.hp.com/pub/softpaq/sp84001-84500/sp84173.exe ^ This should be the one that would work The TPM module isnt AMD or Intel Can you search up the computer they have and see if it's available for an upgrade
SnØW_ƵƵ
SnØW_ƵƵOP9mo ago
window cant find iexplore
maaron
maaron9mo ago
iexplore 💀 who uses internet explorer shi older then microsoft itself
SnØW_ƵƵ
SnØW_ƵƵOP9mo ago
this guy aprently
maaron
maaron9mo ago
😭
SnØW_ƵƵ
SnØW_ƵƵOP9mo ago
lol
Saucywan
Saucywan9mo ago
? You know you're the one using it right
maaron
maaron9mo ago
hes not using it hes saying that he cant download what you told him to download since the cmd cant find internet explorer which is normal since hes using windows 11
Saucywan
Saucywan9mo ago
Why would cmd need to do that
SnØW_ƵƵ
SnØW_ƵƵOP9mo ago
idk lol
Saucywan
Saucywan9mo ago
You shouldn't even open CMD to do that you just click on the URL @SnØW_ƵƵ Please just click on the URL
SnØW_ƵƵ
SnØW_ƵƵOP9mo ago
i do
maaron
maaron9mo ago
he did
Saucywan
Saucywan9mo ago
It will automatically download it to your computer
maaron
maaron9mo ago
and he went thru the setup hes streaming his screen to me
SnØW_ƵƵ
SnØW_ƵƵOP9mo ago
yess
maaron
maaron9mo ago
the setup opened cmd
Saucywan
Saucywan9mo ago
What was the error? Oh you don't have edge installed Dont worry that's just showing you the instructions It should have been downloaded correctly
SnØW_ƵƵ
SnØW_ƵƵOP9mo ago
i have edge
maaron
maaron9mo ago
edge is already pre installed on any computer and you cant get rid of it no matter what
Saucywan
Saucywan9mo ago
It was deleted then
SnØW_ƵƵ
SnØW_ƵƵOP9mo ago
with wondow
Saucywan
Saucywan9mo ago
Windows eleven will automatically redirect to edge I explore is edge
maaron
maaron9mo ago
people have been trying to get rid of edge for years and very few people actually did it
Saucywan
Saucywan9mo ago
Please navigate to the following directory It's literally just a simple command It's not difficult at all
maaron
maaron9mo ago
okay
Saucywan
Saucywan9mo ago
^
maaron
maaron9mo ago
No description
maaron
maaron9mo ago
since you dont understand here look it says i dont have it right
Saucywan
Saucywan9mo ago
Wow that's so cool ^
maaron
maaron9mo ago
No description
maaron
maaron9mo ago
and i have edge
SnØW_ƵƵ
SnØW_ƵƵOP9mo ago
No description
SnØW_ƵƵ
SnØW_ƵƵOP9mo ago
i have
Saucywan
Saucywan9mo ago
Open it
SnØW_ƵƵ
SnØW_ƵƵOP9mo ago
yes and i retry and it hapenned same thing
Saucywan
Saucywan9mo ago
Again with the install finished successfully C:\SWSetup\SP84173 ^ Please go here
SnØW_ƵƵ
SnØW_ƵƵOP9mo ago
yes
SnØW_ƵƵ
SnØW_ƵƵOP9mo ago
No description
Saucywan
Saucywan9mo ago
HPQFlash
SnØW_ƵƵ
SnØW_ƵƵOP9mo ago
yes after
SnØW_ƵƵ
SnØW_ƵƵOP9mo ago
No description
Saucywan
Saucywan9mo ago
Run the HPQFlash
SnØW_ƵƵ
SnØW_ƵƵOP9mo ago
bios update
Saucywan
Saucywan9mo ago
Yes
jidat
jidat9mo ago
Is it the HP Z220?
Saucywan
Saucywan9mo ago
This should have the tpm module update within it
jidat
jidat9mo ago
Or whatevr
Saucywan
Saucywan9mo ago
Yes
SnØW_ƵƵ
SnØW_ƵƵOP9mo ago
yes
maaron
maaron9mo ago
guys guys
SnØW_ƵƵ
SnØW_ƵƵOP9mo ago
i have power failure and in the bios...
maaron
maaron9mo ago
doesnt the pc get absolutely destroyed if theres theres like an outage of like the electricty and stuff
Saucywan
Saucywan9mo ago
When's the last time you had a power outage Or your pc turned off because it lost power
SnØW_ƵƵ
SnØW_ƵƵOP9mo ago
2 hours ago
Saucywan
Saucywan9mo ago
Don't do the bios update Get a ups At this point I can no longer help because I can no longer proceed safely
SnØW_ƵƵ
SnØW_ƵƵOP9mo ago
ik
Saucywan
Saucywan9mo ago
The safest option is just to do the TPM update now
SnØW_ƵƵ
SnØW_ƵƵOP9mo ago
how
Saucywan
Saucywan9mo ago
HP Z220 Convertible Minitower Workstation Software and Driver Downl...
Download the latest drivers, firmware, and software for your HP Z220 Convertible Minitower Workstation. This is HP’s official website to download the correct drivers free of cost for Windows and Mac.
Saucywan
Saucywan9mo ago
select Windows 10
Saucywan
Saucywan9mo ago
No description
Saucywan
Saucywan9mo ago
And download the file under firmware And again I have to say be sure you won't have the power outage Even though your bios won't update, It still should be treated as safely as possible
SnØW_ƵƵ
SnØW_ƵƵOP9mo ago
ther is nothing
Saucywan
Saucywan9mo ago
Well there is so make sure you select Windows 10
SnØW_ƵƵ
SnØW_ƵƵOP9mo ago
No description
Saucywan
Saucywan9mo ago
At the top please choose choose a different os Then select Windows Ten
SnØW_ƵƵ
SnØW_ƵƵOP9mo ago
ok
Saucywan
Saucywan9mo ago
No description
maaron
maaron9mo ago
then download?
SnØW_ƵƵ
SnØW_ƵƵOP9mo ago
No description
Saucywan
Saucywan9mo ago
Yes
SnØW_ƵƵ
SnØW_ƵƵOP9mo ago
k
SnØW_ƵƵ
SnØW_ƵƵOP9mo ago
No description
SnØW_ƵƵ
SnØW_ƵƵOP9mo ago
download now ?
Saucywan
Saucywan9mo ago
Please press: no
jidat
jidat9mo ago
No thanks i will download one @Saucywan i just searched that up and evrything. But where does it say if it can be upgraded to 2.0 or not? I am prob missing something
SnØW_ƵƵ
SnØW_ƵƵOP9mo ago
now
SnØW_ƵƵ
SnØW_ƵƵOP9mo ago
No description
jidat
jidat9mo ago
Next
SnØW_ƵƵ
SnØW_ƵƵOP9mo ago
No description
SnØW_ƵƵ
SnØW_ƵƵOP9mo ago
y?
jidat
jidat9mo ago
Y Also
SnØW_ƵƵ
SnØW_ƵƵOP9mo ago
errror
jidat
jidat9mo ago
U don't get power cuts do u? Show the error
SnØW_ƵƵ
SnØW_ƵƵOP9mo ago
tab close after 30sec
maaron
maaron9mo ago
man you need to update the bios but its at your own risk
jidat
jidat9mo ago
Show the error
SnØW_ƵƵ
SnØW_ƵƵOP9mo ago
.
jidat
jidat9mo ago
Thats the error? Huh maybe its supposed to be like that @Saucywan
maaron
maaron9mo ago
no, he means he cant show the error since the tab automatically closed after a bit
jidat
jidat9mo ago
Oh Lol So what was the error rly?
Saucywan
Saucywan9mo ago
yes?
jidat
jidat9mo ago
Did u even read it a little?
SnØW_ƵƵ
SnØW_ƵƵOP9mo ago
and i cant screen no
jidat
jidat9mo ago
He got an error when he tried to update the firmware
Saucywan
Saucywan9mo ago
i see
jidat
jidat9mo ago
Dk what the error was
Saucywan
Saucywan9mo ago
Restart the system
jidat
jidat9mo ago
He didn't screenshot it
SnØW_ƵƵ
SnØW_ƵƵOP9mo ago
No description
jidat
jidat9mo ago
^
SnØW_ƵƵ
SnØW_ƵƵOP9mo ago
lazy
maaron
maaron9mo ago
💀
SnØW_ƵƵ
SnØW_ƵƵOP9mo ago
ok i restart
maaron
maaron9mo ago
ok he did it his screen froze
jidat
jidat9mo ago
Wait for a minute or 2
Saucywan
Saucywan9mo ago
Run it as an administrator To do that just run the exe as an administrator
maaron
maaron9mo ago
he did and it didnt change anything since the program forced you to run it as an admin anyways
Saucywan
Saucywan9mo ago
You're saying the uac prompt popped up?
SnØW_ƵƵ
SnØW_ƵƵOP9mo ago
im back
maaron
maaron9mo ago
i have no idea what the uac prompt is
SnØW_ƵƵ
SnØW_ƵƵOP9mo ago
me too
Saucywan
Saucywan9mo ago
How do you know it was ran as an administrator?
maaron
maaron9mo ago
hes sharing his screen to me
SnØW_ƵƵ
SnØW_ƵƵOP9mo ago
because i share my screen
Saucywan
Saucywan9mo ago
You told me that multiple times I'm asking how anyone knows it's being ran as an administrator
maaron
maaron9mo ago
i dont know maybe the admin icon next to the programs icon or the big popup asking if he wants to give that program admin perms 🤷
SnØW_ƵƵ
SnØW_ƵƵOP9mo ago
^^
jidat
jidat9mo ago
That is the uac prompt Thats what he asked u
Saucywan
Saucywan9mo ago
That's what a uac prompt is
maaron
maaron9mo ago
oh my bad
Saucywan
Saucywan9mo ago
That took way too long You require the bios update
SnØW_ƵƵ
SnØW_ƵƵOP9mo ago
k i do later
maaron
maaron9mo ago
alright
SnØW_ƵƵ
SnØW_ƵƵOP9mo ago
cya
maaron
maaron7mo ago
@SnØW_ƵƵ there u go
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