someone please help me

Idk how to fix this I can’t play Val 😦
No description
Solution:
Switch it to firmware tpm
Jump to solution
96 Replies
jidat
jidat4mo ago
win+r on ur keyboard Type msinfo32 Send photo here
haze_6472
haze_64724mo ago
i did that but it didnt work
jidat
jidat4mo ago
Kindly do as i say. Also win+r on ur keyboard Type tpm.msc Send photo here
haze_6472
haze_64724mo ago
No description
jidat
jidat4mo ago
^
haze_6472
haze_64724mo ago
No description
jidat
jidat4mo ago
Ok nice
haze_6472
haze_64724mo ago
so what next?
jidat
jidat4mo ago
Do u know how to open ur bios?
haze_6472
haze_64724mo ago
yea
jidat
jidat4mo ago
Ok get into the bios and use ur phone to chat here Cuz i will need some photos After u get into the bios go to advanced then security and send a photo here
haze_6472
haze_64724mo ago
There is no security option
haze_6472
haze_64724mo ago
No description
haze_6472
haze_64724mo ago
No description
jidat
jidat4mo ago
Go to cpu configuration And send a photo
haze_6472
haze_64724mo ago
No description
haze_6472
haze_64724mo ago
What next?
jidat
jidat4mo ago
Scroll down And send a photo
haze_6472
haze_64724mo ago
No description
haze_6472
haze_64724mo ago
No description
jidat
jidat4mo ago
Oh u have an intel mb Gimme a sec Go back here And find trusted computing Open it and send a photo
haze_6472
haze_64724mo ago
It isn’t there
haze_6472
haze_64724mo ago
No description
jidat
jidat4mo ago
Pch- fw configuration
haze_6472
haze_64724mo ago
No description
jidat
jidat4mo ago
Tpm device selection And what options it gives u there
haze_6472
haze_64724mo ago
No description
Solution
jidat
jidat4mo ago
Switch it to firmware tpm
haze_6472
haze_64724mo ago
No description
haze_6472
haze_64724mo ago
It shows the is popup when I click firmware tpm
jidat
jidat4mo ago
Ok Yeah press ok
haze_6472
haze_64724mo ago
No description
haze_6472
haze_64724mo ago
Did u have the same problem I had?
jidat
jidat4mo ago
F7 to go into easy mode Then save and exit No
haze_6472
haze_64724mo ago
How u know it works? Alr imma see if it works
jidat
jidat4mo ago
U could say its my job lol
haze_6472
haze_64724mo ago
Oh Nice
jidat
jidat4mo ago
Or u could say i have nothing better to do than solving problems of people in this server regarding valorant
haze_6472
haze_64724mo ago
Oh
Saucywan
Saucywan4mo ago
:val_CatBigStare:
haze_6472
haze_64724mo ago
Val takes so long To load Yooooo it works
Saucywan
Saucywan4mo ago
@jidat you can mark this a solved if you want it
haze_6472
haze_64724mo ago
i have another problem too on my other valorant account i got permanently suspended for no reason idk why
Saucywan
Saucywan4mo ago
Sure, suspended for no reason
haze_6472
haze_64724mo ago
No actually
Saucywan
Saucywan4mo ago
what was the ban message
haze_6472
haze_64724mo ago
It says third party apps I didn’t have any third party apps Idk what they meant by that
Saucywan
Saucywan4mo ago
So basically that account you're playing on right now is going to be suspended You have about a minute
haze_6472
haze_64724mo ago
Oh How do I appeal it?
VANGUARD
VANGUARD4mo ago
The community help forum is managed by the community and does not offer any official Riot support. You can create a support ticket at https://support-valorant.riotgames.com/hc/requests/new for official support.
Saucywan
Saucywan4mo ago
^^
haze_6472
haze_64724mo ago
Bro literally all I want to do is to play Val and it won’t let me bruhhh I Alr did I sent it yesterday
Saucywan
Saucywan4mo ago
Than just wait three to four days
haze_6472
haze_64724mo ago
Is support like those other game’s support system? Like I pour my soul into my message and brawl stars doesn’t recover my account after I lost it
Saucywan
Saucywan4mo ago
? The chance of you being unbanned is very low Because pretty much every person that's banned was banned for the right reason
haze_6472
haze_64724mo ago
It is?
jidat
jidat4mo ago
Sensei :val_CatBigStare:
Saucywan
Saucywan4mo ago
Hi
haze_6472
haze_64724mo ago
So am I forever banned from valorant?
Saucywan
Saucywan4mo ago
That account is You won't be able to play on another account for four months
haze_6472
haze_64724mo ago
Oh
Saucywan
Saucywan4mo ago
It is weird how you're still in game though
haze_6472
haze_64724mo ago
So will my main account get unbanned?
Saucywan
Saucywan4mo ago
If your appeal is accepted
haze_6472
haze_64724mo ago
It is weird
No description
Saucywan
Saucywan4mo ago
If you're not banned by the end of that match you're probably not hardware id banned Normally it's pretty much instant
haze_6472
haze_64724mo ago
Oh What if it isn’t I bought a 25$ valorant gift card before I got banned I feel like I got ripped off I bought it and redeemed it 5 hours before I got banned
haze_6472
haze_64724mo ago
No description
jidat
jidat4mo ago
gg
haze_6472
haze_64724mo ago
:c
Saucywan
Saucywan4mo ago
Go to Riot client how long is the ban
Techconix
Techconix4mo ago
you coulda asked him for his motherboard model and found the documentation on bios there...
Techconix
Techconix4mo ago
so u did something bad repeatedly like flaming trolling cursing etc
haze_6472
haze_64724mo ago
I never cussed in valorant Or do anything bad
Techconix
Techconix4mo ago
well you did something or someone on your computer did you share your pc w anyone for val?
haze_6472
haze_64724mo ago
No
syke
syke4mo ago
@StillTyping you’re not the only one
haze_6472
haze_64724mo ago
Oh Happened to you too?
syke
syke4mo ago
Check the other community questions , there’s other people Who got banned for absolutely no reason I’ve submitted a ticket like 8 hours ago No replies yet My friend got banned as well and he spent like 10k dollars And we’re pretty sure we never used hacks or any third party software
haze_6472
haze_64724mo ago
Nah fr?
syke
syke4mo ago
Wait mb , 1k*
haze_6472
haze_64724mo ago
That’s still a lot
syke
syke4mo ago
True
haze_6472
haze_64724mo ago
For a game
syke
syke4mo ago
But he’s rich
haze_6472
haze_64724mo ago
Makes sense
syke
syke4mo ago
He has all the vandal skins lol So we were confused af and I checked Reddit and came here
haze_6472
haze_64724mo ago
Same
syke
syke4mo ago
I found another guy in general chat who got banned And he’s literally an iron who’s only been playing for a month
haze_6472
haze_64724mo ago
💀 vanguard is doing everyone dirty How much vp is $1k? Like 10000?
Noob
Noob4mo ago
100k vp
haze_6472
haze_64724mo ago
Oh
Techconix
Techconix4mo ago
its not vanguard im pretty sure u js got banned for behav
haze_6472
haze_64724mo ago
I barely use chat Unless I say gg Or enemy hp
Techconix
Techconix4mo ago
"an account playing on this device" maybe riot js fked up on made a mistake u share alts w friends?