Hacked account
I went to a misleading link and my accounts were hacked, along with my riot games accounts, and they banned me permanently and no one responds to my Valorant support tickets, what should I do?
Solution:Jump to solution
The community help forum is managed by the community and does not offer any official Riot support. You can create a support ticket at https://support-valorant.riotgames.com/hc/requests/new for official support.
23 Replies
Did u give them proof of ur account getting hacked?
Like a password change request sent to ur email or anything
Yes, on the day they hacked me, I changed my password, but I didn't give them proof, I did everything as quickly as I could so that they wouldn't hack more accounts than those that were already affected.
I guess they must have recorded that I changed my password
@Saucywan you can help me? sorry for the ping
If you have forgotten your login credentials or your account has been compromised, you can try to recover your account by heading to the link below. Permanently banned or deleted accounts cannot be retrieved.
Account Recovery: https://support-valorant.riotgames.com/hc/en-us/articles/360046229573-Recover-Your-Account
^^^
What do I have to do is fill out this form?
Yup
Once you do you'll be able to get your account back
As long as the information is correct
I'm going to explain to you just in case, I have access to the account, but they banned me permanently for using hacks, which I didn't do, and it's probably because they hacked my PC and Riot took it as if I were using hacks
okay thx bro, If I have any questions, can I write to you on dm? or through this same chat
This chat
ok
So someone hacked your account and then cheated on your account and then you were banned?
I honestly don't know what they did because they hacked my entire PC and I don't know what happened to Valorant, when I restarted my entire PC from 0 it was already banned after 1 day of being hacked
It's the only reasonable thing that could have happened because my PC was practically unusable
Do you have access to your account right now?
yes, I reset all the passwords of all my applications and accounts including the valorant one
Have you submitted a ban appeal?
No, I only made tickets trying to explain my situation because I did not use any type of hacks, but if it is the only way to get my account back, send me a link to do it
You said you have access to your account so there's no point doing that
Please create a ticket with a riot to appeal
Solution
The community help forum is managed by the community and does not offer any official Riot support. You can create a support ticket at https://support-valorant.riotgames.com/hc/requests/new for official support.
^
oh ok
??
Yup
ok