R
RunPod9mo ago
Ryan

"Pricing error for savings plan"

Website says "Pricing error for savings plan" when I try to create a savings plan for my A6000 server. Both 3 month and 6 month plans just give an error message and I'm unable to create a savings plans.
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7 Replies
ashleyk
ashleyk9mo ago
Log it on the web chat to create a support ticket so someone can look into it for you.
Ryan
RyanOP9mo ago
How? When I click the web chat area it's just an AI bot that does nothing helpful
ashleyk
ashleyk9mo ago
Did you select sales as an option? @Papa Madiator Can someone look into this?
Ryan
RyanOP9mo ago
Thanks, I also emailed them a couple of days ago but no response, and it's costing me extra money each day no one responds and I can't have a savings plan. Also I had a savings plan on this, it finished, and it won't let me get a new one.
ashleyk
ashleyk9mo ago
Maybe its some bug in creating a new savings plan when the previous one ends.
zacksparrow
zacksparrow9mo ago
Ill look into this
Ryan
RyanOP9mo ago
Any news? I still haven't heard back by email either. I saw I was sent a direct message. I tried again and now it works, thanks!
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