V
VALORANT•9mo ago
Lyann

HELP

Is there a possible way to retrieve an account? My Valo got hacked and changed the email. Please any advice/help will do.
Solution:
The community help forum is managed by the community and does not offer any official Riot support. You can create a support ticket at https://support-valorant.riotgames.com/hc/requests/new for official support.
Jump to solution
24 Replies
Arii
Arii•9mo ago
Lyann
LyannOP•9mo ago
No description
Lyann
LyannOP•9mo ago
I tried both but to no avail
Arii
Arii•9mo ago
did you actually click the links or try to type them in manually? the links aren't even towards the league of legends page so you shouldn't even be seeing that error
Lyann
LyannOP•9mo ago
I clicked the links i swear Im panicking rn
Arii
Arii•9mo ago
I'm a bit confused then as the links work perfectly fine
Lyann
LyannOP•9mo ago
It lead me here first
No description
Arii
Arii•9mo ago
yeah that's the link I sent so what's the issue then?
Lyann
LyannOP•9mo ago
No description
Lyann
LyannOP•9mo ago
It still lead me here to submit a ticket
Arii
Arii•9mo ago
does this link work instead? ;support
Solution
VANGUARD
VANGUARD•9mo ago
The community help forum is managed by the community and does not offer any official Riot support. You can create a support ticket at https://support-valorant.riotgames.com/hc/requests/new for official support.
Lyann
LyannOP•9mo ago
No description
Lyann
LyannOP•9mo ago
It's a dead end 🥲
Arii
Arii•9mo ago
no its because you are signed in I thought you said you didn't have access to the account?
Lyann
LyannOP•9mo ago
Yes I am via username and password only i want to retrieve it fully because the email was changed
Arii
Arii•9mo ago
then you have to sign out to start the ticket process
Lyann
LyannOP•9mo ago
No description
Lyann
LyannOP•9mo ago
Oh okay okay
Arii
Arii•9mo ago
since you won't be able to change it back without access to the new email its your only choice sadly have you made sure all other services using this email have been fixed? as well as any credit cards you may have used on valorant before
Lyann
LyannOP•9mo ago
Hi I submitted a ticket and answered as many questions as I can remember Yes yes I secured the rest right away My former friend and ex spent €200 altogether in this account If it wasn't for VCT knife i wouldn't mind losing the account completely
Arii
Arii•9mo ago
well best of luck my friend, maybe don't mention the account sharing though riot doesn't like that stuff
Lyann
LyannOP•9mo ago
Won't trust anybody from now on thank you for your help it really means a lot to me
Saucywan
Saucywan•9mo ago
@Arii MARK THIS AS SOLVED SMH
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