HELP
Is there a possible way to retrieve an account? My Valo got hacked and changed the email. Please any advice/help will do.
Solution:Jump to solution
The community help forum is managed by the community and does not offer any official Riot support. You can create a support ticket at https://support-valorant.riotgames.com/hc/requests/new for official support.
24 Replies
you can use the automated recovery tool here:
https://support-valorant.riotgames.com/hc/en-us/articles/360046229573-Recover-Your-Account
if it doesn't work for you, you're gonna have to submit a ticket here:
https://support-valorant.riotgames.com/hc/en-us/requests/new?ticket_form_id=360003885734
I tried both but to no avail
did you actually click the links or try to type them in manually? the links aren't even towards the league of legends page so you shouldn't even be seeing that error
I clicked the links i swear
Im panicking rn
I'm a bit confused then as the links work perfectly fine
It lead me here first
yeah that's the link I sent
so what's the issue then?
It still lead me here to submit a ticket
does this link work instead?
;support
Solution
The community help forum is managed by the community and does not offer any official Riot support. You can create a support ticket at https://support-valorant.riotgames.com/hc/requests/new for official support.
It's a dead end 🥲
no its because you are signed in
I thought you said you didn't have access to the account?
Yes I am via username and password only
i want to retrieve it fully because the email was changed
then you have to sign out to start the ticket process
Oh okay okay
since you won't be able to change it back without access to the new email its your only choice sadly
have you made sure all other services using this email have been fixed?
as well as any credit cards you may have used on valorant before
Hi I submitted a ticket and answered as many questions as I can remember
Yes yes I secured the rest right away
My former friend and ex spent €200 altogether in this account
If it wasn't for VCT knife i wouldn't mind losing the account completely
well best of luck my friend, maybe don't mention the account sharing though
riot doesn't like that stuff
Won't trust anybody from now on thank you for your help it really means a lot to me
@Arii MARK THIS AS SOLVED SMH