RunPod•9mo ago

[Urgent] failed : Software caused connection abort

Can someone help with this error please? it's causing us a huge problem with our next release. Trying to connect two different computers with pytorch and lightning via TCP ports. i have followed the directions that runpod advises for opening these ports (>70000): https://docs.runpod.io/pods/configuration/expose-ports pytorch and nccl appear to start opening the connection just fine and then we get an exception:

torch.distributed.DistBackendError: NCCL error in: ../torch/csrc/distributed/c10d/ProcessGroupNCCL.cpp:1691, unhandled system error (run with NCCL_DEBUG=INFO for details), NCCL version 2.19.3 ncclSystemError: System call (e.g. socket, malloc) or external library call failed or device error. Last error: socketStartConnect: Connect to 192.168.240.2<39817> failed : Software caused connection abort

Can anyone give some insight into what may be happening here please?

Expose ports | RunPod Documentation

Learn to expose your ports.

27 Replies

Madiator2011•9mo ago

are you sure you connect to correct port. Note external port is always random

Wayne•9mo ago

here is the script for running:

run.sh

Wayne•9mo ago

and port 31421 is set as follows:

Wayne•9mo ago

Wayne•9mo ago

that is compute desinated as the master we run the above script on the non-master node on the master node, we run the similar script :

Wayne•9mo ago

run.sh

Madiator2011•9mo ago

I do not have much experience with it can you confirm if your master node is not locked to localhost and lisent on 0.0.0.0 @Wayne from what I see in nmap you do not expose that port aka nothing is listning

Wayne•9mo ago

this is wjhat i see with netstat -plnt on the master node:

Proto Recv-Q Send-Q Local Address           Foreign Address         State       PID/Program name    
tcp        0      0 0.0.0.0:8081            0.0.0.0:*               LISTEN      39/nginx: master pr 
tcp        0      0 0.0.0.0:7861            0.0.0.0:*               LISTEN      39/nginx: master pr 
tcp        0      0 0.0.0.0:22              0.0.0.0:*               LISTEN      57/sshd: /usr/sbin/ 
tcp        0      0 0.0.0.0:8888            0.0.0.0:*               LISTEN      64/python           
tcp        0      0 0.0.0.0:3001            0.0.0.0:*               LISTEN      39/nginx: master pr 
tcp        0      0 0.0.0.0:8001            0.0.0.0:*               LISTEN      39/nginx: master pr 
tcp        0      0 0.0.0.0:9091            0.0.0.0:*               LISTEN      39/nginx: master pr 
tcp        0      0 127.0.0.11:44521        0.0.0.0:*               LISTEN      -                   
tcp6       0      0 :::22                   :::*                    LISTEN      57/sshd: /usr/sbin/ 
tcp6       0      0 :::8888                 :::*                    LISTEN      64/python

Proto Recv-Q Send-Q Local Address           Foreign Address         State       PID/Program name    
tcp        0      0 0.0.0.0:8081            0.0.0.0:*               LISTEN      39/nginx: master pr 
tcp        0      0 0.0.0.0:7861            0.0.0.0:*               LISTEN      39/nginx: master pr 
tcp        0      0 0.0.0.0:22              0.0.0.0:*               LISTEN      57/sshd: /usr/sbin/ 
tcp        0      0 0.0.0.0:8888            0.0.0.0:*               LISTEN      64/python           
tcp        0      0 0.0.0.0:3001            0.0.0.0:*               LISTEN      39/nginx: master pr 
tcp        0      0 0.0.0.0:8001            0.0.0.0:*               LISTEN      39/nginx: master pr 
tcp        0      0 0.0.0.0:9091            0.0.0.0:*               LISTEN      39/nginx: master pr 
tcp        0      0 127.0.0.11:44521        0.0.0.0:*               LISTEN      -                   
tcp6       0      0 :::22                   :::*                    LISTEN      57/sshd: /usr/sbin/ 
tcp6       0      0 :::8888                 :::*                    LISTEN      64/python

@Papa Madiator

Madiator2011•9mo ago

it's like your master node app is not running

Wayne•9mo ago

oh sorry, i just restarted 1 sec this is master

Wayne•9mo ago

master:

Wayne•9mo ago

root@5a24f0a5a0ec:~/ptl# netstat -plnt
Active Internet connections (only servers)
Proto Recv-Q Send-Q Local Address           Foreign Address         State       PID/Program name    
tcp        0      0 0.0.0.0:8081            0.0.0.0:*               LISTEN      39/nginx: master pr 
tcp        0      0 0.0.0.0:7861            0.0.0.0:*               LISTEN      39/nginx: master pr 
tcp        0      0 0.0.0.0:22              0.0.0.0:*               LISTEN      57/sshd: /usr/sbin/ 
tcp        0      0 0.0.0.0:8888            0.0.0.0:*               LISTEN      64/python           
tcp        0      0 0.0.0.0:3001            0.0.0.0:*               LISTEN      39/nginx: master pr 
tcp        0      0 192.168.240.2:55297     0.0.0.0:*               LISTEN      270957/python       
tcp        0      0 0.0.0.0:8001            0.0.0.0:*               LISTEN      39/nginx: master pr 
tcp        0      0 0.0.0.0:9091            0.0.0.0:*               LISTEN      39/nginx: master pr 
tcp        0      0 192.168.240.2:38407     0.0.0.0:*               LISTEN      270957/python       
tcp        0      0 192.168.240.2:60103     0.0.0.0:*               LISTEN      270957/python       
tcp        0      0 127.0.0.11:44521        0.0.0.0:*               LISTEN      -                   
tcp6       0      0 :::22                   :::*                    LISTEN      57/sshd: /usr/sbin/ 
tcp6       0      0 :::8888                 :::*                    LISTEN      64/python           
tcp6       0      0 :::31421                :::*                    LISTEN      270957/python

root@5a24f0a5a0ec:~/ptl# netstat -plnt
Active Internet connections (only servers)
Proto Recv-Q Send-Q Local Address           Foreign Address         State       PID/Program name    
tcp        0      0 0.0.0.0:8081            0.0.0.0:*               LISTEN      39/nginx: master pr 
tcp        0      0 0.0.0.0:7861            0.0.0.0:*               LISTEN      39/nginx: master pr 
tcp        0      0 0.0.0.0:22              0.0.0.0:*               LISTEN      57/sshd: /usr/sbin/ 
tcp        0      0 0.0.0.0:8888            0.0.0.0:*               LISTEN      64/python           
tcp        0      0 0.0.0.0:3001            0.0.0.0:*               LISTEN      39/nginx: master pr 
tcp        0      0 192.168.240.2:55297     0.0.0.0:*               LISTEN      270957/python       
tcp        0      0 0.0.0.0:8001            0.0.0.0:*               LISTEN      39/nginx: master pr 
tcp        0      0 0.0.0.0:9091            0.0.0.0:*               LISTEN      39/nginx: master pr 
tcp        0      0 192.168.240.2:38407     0.0.0.0:*               LISTEN      270957/python       
tcp        0      0 192.168.240.2:60103     0.0.0.0:*               LISTEN      270957/python       
tcp        0      0 127.0.0.11:44521        0.0.0.0:*               LISTEN      -                   
tcp6       0      0 :::22                   :::*                    LISTEN      57/sshd: /usr/sbin/ 
tcp6       0      0 :::8888                 :::*                    LISTEN      64/python           
tcp6       0      0 :::31421                :::*                    LISTEN      270957/python

so the master is listening on 31421 and now the client node has failed:

torch.distributed.DistBackendError: NCCL error in: ../torch/csrc/distributed/c10d/ProcessGroupNCCL.cpp:1691, unhandled system error (run with NCCL_DEBUG=INFO for details), NCCL version 2.19.3
ncclSystemError: System call (e.g. socket, malloc) or external library call failed or device error. 
Last error:
socketStartConnect: Connect to 192.168.240.2<60103> failed : Software caused connection abort

torch.distributed.DistBackendError: NCCL error in: ../torch/csrc/distributed/c10d/ProcessGroupNCCL.cpp:1691, unhandled system error (run with NCCL_DEBUG=INFO for details), NCCL version 2.19.3
ncclSystemError: System call (e.g. socket, malloc) or external library call failed or device error. 
Last error:
socketStartConnect: Connect to 192.168.240.2<60103> failed : Software caused connection abort

Madiator2011•9mo ago

though for some reason only on ipv6 You using symmetrical mapping or normal one?

Wayne•9mo ago

i entered 70000+ for both nodes' tcp ports, so they should be symmetrical that is my understanding anyway

Madiator2011•9mo ago

ye but you will still get random port number

Wayne•9mo ago

yes

Madiator2011•9mo ago

so you need to make sure your master node is listning on generated external port I do not know your master node script so do not know how it works

Wayne•9mo ago

sorry. pls explain "generate external port"? do you mean just not enter 70000 for the port? enter something specific that is not random?

Madiator2011•9mo ago

70000 is usually not valid port number if you set it up runpod will generate random port and only make sure its symetric

Wayne•9mo ago

so what should i specify for the tcp port numbers then?

Madiator2011•9mo ago

if you would then print RUNPOD_TCP_PORT_70000 env variable you should see correct port 1. Setup TCP ports if you want them do by symetric 2. Print values of env variables example for 70000 it will be RUNPOD_TCP_PORT_70000 3. Use that port and run master node make sure your master node is listning on 0.0.0.0 anyway late here so I will go sleep though if you cant figure it out can help tomorrow

Wayne•9mo ago

root@5a24f0a5a0ec:~/ptl# echo $RUNPOD_TCP_PORT_70003
31421

root@5a24f0a5a0ec:~/ptl# echo $RUNPOD_TCP_PORT_70003
31421

so the port number 31421 that i used in the script above is the value for the env var $RUNPOD_TCP_PORT_70003 so the master node should be listening on that port, yes?

Madiator2011•9mo ago

Yes. Btw from what I have read in docs the other nodes also need exposed TCP port

Wayne•9mo ago

socketStartConnect: Connect to 192.168.240.2<60103> failed : Software caused connection abort

socketStartConnect: Connect to 192.168.240.2<60103> failed : Software caused connection abort

Madiator2011•9mo ago

@Wayne did not got response from you but if you want to debug it together we can get in touch if you still want to try get it to work.

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[Urgent] failed : Software caused connection abort